SUPV, CATERING - University of Michigan

Compass GroupAnn Arbor, MI
Onsite

About The Position

Coordinates patient meal service and special requests/needs for the Catering to You Program. Ensures employees are adequately trained and units are properly staffed. Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

Requirements

  • Adheres to facility confidentiality and patient's rights policy as outlined in HIPAA policies and procedures.
  • Complies with regulatory agency standards, including federal, state and JCAHO.
  • Follows HACCP guidelines to ensure the quality and safety of food supply.

Nice To Haves

  • Ensures alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections.
  • Interacts with nursing and evaluates on a daily basis patient meal selection, tray completion, tray delivery and tray retrieval process.
  • Is responsive to patients' needs at all times. Resolves patient concerns or complaints immediately and/or reports concerns to supervisor as appropriate.

Responsibilities

  • Oversees systems and processes to ensure that the strategic and operational objectives of the Catering to You service are accomplished.
  • Supervises catering associates.
  • Ensures alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections.
  • Interacts with nursing and evaluates on a daily basis patient meal selection, tray completion, tray delivery and tray retrieval process.
  • Is responsive to patients' needs at all times. Resolves patient concerns or complaints immediately and/or reports concerns to supervisor as appropriate.
  • Adheres to facility confidentiality and patient's rights policy as outlined in HIPAA policies and procedures.
  • Complies with regulatory agency standards, including federal, state and JCAHO.
  • Follows HACCP guidelines to ensure the quality and safety of food supply.
  • Completes required documentation, reports and logs.
  • Performs other duties as assigned.

Benefits

  • Instapay (early access to your wages) and high interest savings both through the EVEN app
  • Associate Shopping Program
  • Health and Wellness Program
  • Discount Marketplace
  • Employee Assistance Program
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