Supv-Business Services

Spartanburg Regional Healthcare System • Spartanburg, SC

10d

About The Position

The Business Services Supervisor, under the guidance of Business Services Managers, is responsible for the oversight of billing staff in the revenue cycle. This includes all revenue management, denials management, collections, patient financial services and payment processing in the Business office. The supervisor is responsible for assisting Business Services mangers in effectively managing Accounts Receivable to include the timely collections of account balances from insurance companies, governmental payers, and any other source(s) of payment while maintaining positive customer and inter-department relations. The supervisor will oversee the insurance payer communications and issue tracking.
The supervisor is responsible for goal seating, tracking performance and quality measures for staff they are assigned. As a leader in business services this position is responsible for assisting the manager and director in assuring departmental budget goals are on track regarding departmental staffing and supplies. The supervisor is responsible for overseeing initiatives that promote effectiveness and efficiencies within the operational scope of Business services. Responsible for other functions as assigned by Business Services managers or the directors.

Requirements

• High School Diploma/GED
• 5+ years successful work experience in a Physicians and/or Hospital Revenue Cycle position
• Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, and governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, employees, customers, and the general public.
• Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• Proficiency in Microsoft Office applications (Word, Excel, Outlook and Power Point)

Nice To Haves

• Bachelor's Degree in Business Administration or related field
• 8+ years successful work experience in a similar position
• Supervisory experience
• Coding or Revenue Cycle related certification

Responsibilities

• Oversight of billing staff in the revenue cycle, including revenue management, denials management, collections, patient financial services, and payment processing.
• Assisting Business Services managers in effectively managing Accounts Receivable, including timely collections from insurance companies, governmental payers, and other sources.
• Maintaining positive customer and inter-department relations.
• Overseeing insurance payer communications and issue tracking.
• Goal setting, tracking performance, and quality measures for assigned staff.
• Assisting manager and director in assuring departmental budget goals are on track regarding departmental staffing and supplies.
• Overseeing initiatives that promote effectiveness and efficiencies within the operational scope of Business services.
• Performing other functions as assigned by Business Services managers or directors.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED