Supportive Services Supervisor

Archdiocese of St. Louis•St. Louis, MO

2d•Onsite

About The Position

Since its founding in 1985, Queen of Peace Center (QOPC) has been providing family-centered behavioral healthcare for women, children, and families. As a member of the Federation of Catholic Charities, we serve the metropolitan and surrounding St. Louis area through four core programs: prevention, education, treatment, and housing. Catholic Charities of St. Louis, Queen of Peace Center is seeking a Supportive Services Supervisor. The supervisor will provide direct oversight of Community Support Specialists and Peer Support Specialists while maintaining an active caseload as a CSS. This role balances direct service delivery with frontline supervision to ensure high-quality, timely, and effective support services. The supervisor serves as a key operational link between supportive services staff, clinical teams, and community partners. Annual compensation begins at $60,000, with potential increases based on your experience and educational background.

Requirements

Bachelor’s degree in social work, counseling, psychology, or a closely related field.
Valid Missouri driver’s license (Class E), personal vehicle, and current automobile liability insurance.
Must own or lease a vehicle for use in transporting clients, with insurance coverage that permits client transport.
Strong written and verbal communication skills.
Proficiency in computer use for documentation and familiarity with Microsoft Windows.
Prior experience providing community-based behavioral health services required.

Nice To Haves

Prior experience supervising or leading staff in a community-based setting preferred.

Responsibilities

Provide direct supervision to Community Support Specialists and Peer Support Specialists within the QOPC treatment programs.
Lead hiring, onboarding, and training assigned staff.
Conduct ongoing performance management, including coaching, feedback, and corrective action as needed.
Monitor and support staff productivity, ensuring alignment with established expectations.
Provide field-based supervision and support to staff delivering services in the community.
Review documentation for quality, accuracy, and compliance.
Maintain an active caseload and provide Community Support Services to clients.
Deliver services in alignment with treatment goals and organizational standards.
Participate in crisis response as needed.
Coordinate closely with clinical teams to ensure integrated, client-centered care.
Serve as a liaison with external partners to support continuity of care and service access.
Support communication and collaboration across service lines.
Maintain a minimum of 15 hours of billable service per week.
Complete all documentation within 24 hours or one business day of service delivery.
Oversee staff productivity, ensuring each team member meets a minimum of 25 hours of service per week.
Ensure documentation meets organizational, regulatory, and payer requirements.