Supportive Services Coordinator

Southern Nevada Regional Housing Authority•Las Vegas, NV

4d•$58,320 - $93,233•Onsite

About The Position

The Supportive Services Coordinator position develops and implements supportive services to meet requirements for programs established within the agency's jurisdiction. Incumbent coordinates various training and development programs designed to promote family services and self-sufficiency among residents. Employees in this classification perform professional-level work. The duties listed below illustrate the different types of work performed. Omitting specific duty statements does not exclude them from the position if the work is similar, related, or a logical assignment associated with this position.

Requirements

Bachelor’s degree from an accredited college or university with major coursework in Social Work, Public Administration, or a closely related field, as well as two (2) years of work experience and/or training that includes the social service field.
A Valid Nevada Driver’s License, or the ability to obtain one
Continuous talking or hearing
Frequent gripping or feeling with the hands
Typing/repetitive movement
Frequent sitting
Frequent reaching with the hands and arms
Occasional stooping or kneeling
Occasional walking and standing
Required to lift and/or move up to 25 pounds

Nice To Haves

Strong customer service skills in a diverse, public-facing environment
Supervisory experience
Experience working in a housing authority, governmental agency, or non-profit organization

Responsibilities

Collaborate and develop partnerships with federal, state, and local officials, local family and senior service providers, and local businesses to design, fund, and implement social and other supportive services that promote independent living and wellness of residents residing on SNRHA properties as required.
Attend meetings with government agencies, community organizations, and residents to identify the unmet and forecasted needs of residents, seek alternative approaches, and identify funding or the sustained delivery of supportive services as required.
Assure compliance with all pertinent rules, regulations, and policies stipulated by the U.S. Department of Housing and Urban Development, State of Nevada, SNRHA, state and local governments, and funding sources.
Implement appropriate administrative policies and procedures to ensure contract compliance, cost and quality controls, and schedule adherence.
Manage the development and administration of client outreach, intake, needs assessment, service delivery, case management, documentation, evaluation, and reporting of direct services provided to Senior Service staff. Develop, implement, and monitor policies and procedures to evaluate the impact of trend analysis that forecasts residents’ future self-sufficiency needs.
Under supervision, exercises sound judgment in making decisions and evaluating alternatives related to resident programs
Applies critical analysis and independent decision-making to plan, coordinate, and administer multiple programs.
Provides guidance and support regarding the proper application of procedures, regulations, and standards to individual cases and situations.
Collects, coordinates, maintains, and analyzes data and program information; determines appropriate data classification and interprets results in accordance with established guidelines and standards.
Understands the organization and operation of the Housing Authority and outside agencies as necessary to assume assigned responsibilities.
Assesses, prioritizes, and manages multiple tasks, programs, and competing demands.
Functions as a liaison between various entities.
Adheres to the confidentiality standards of the Privacy Act of 1974, U.S.C.552A) as amended.
Demonstrate professionalism and respectful interactions with clients, visitors, and SNRHA staff to promote positive relationships and a high standard of customer service.
Communicate clearly, concisely, and effectively both verbally and in writing.
Perform related duties and responsibilities as assigned.

Benefits

3-day weekend
Free parking
2 weeks vacations (years 1 and 2)
13 sick days
13 paid holidays, including your birthday
Medical, dental, and vision insurance – 100% employer paid (employee only)
Health and dependent care flexible spending accounts
Life and long-term disability insurance (employer paid)
457B Deferred Compensation Plan
Public Employee Retirement System (PERS) – 100% Employer-Funded or Employee/Employer-Funded (50%/50%)
Employee Assistance Program (EAP)
Voluntary employee benefits options
Student loan forgiveness is available to qualified individuals through the Public Service Loan Forgiveness (PSLF) program.