Supportive Housing Specialist

Brightli • St. Louis, MO

2d

About The Position

Join our compassionate and collaborative team where you can make a meaningful impact every day by helping individuals secure safe, stable housing and access supportive services. This role is ideal for someone who enjoys building relationships, staying organized, paying close attention to detail, and bringing a heart for service to their work. You’ll be part of a mission-driven team dedicated to creating a supportive, secure environment that empowers clients on their journey toward stability and independence. In this role, you will coordinate service delivery for clients, manage grant‑supported programs, maintain community partnerships, and ensure compliance with program guidelines. You’ll balance administrative responsibilities with hands‑on support, helping maintain accurate files, participating in inspections, and assisting with property management needs to help clients thrive in a safe and supportive setting. This position offers… · Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost · Mileage Reimbursement – Company paid for work functions requiring travel · Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition · Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce · Additional Perks & Benefits - Scroll down to bottom of this post to learn more

Requirements

• High school diploma with courses in typing or business practices; AND
• At least one (1) year of experience in community service or property management; OR
• Completion of accredited Low Income Housing Tax Credit (LIHTC) training
• Successful completion of background check including criminal record, driving record, abuse/neglect, and fingerprint check
• Must complete New Hire Orientation at the beginning of employment
• Must complete all required training, including Relias, at the beginning of employment and annually thereafter
• Current driver’s license, acceptable driving record, and current auto insurance
• Ability to communicate effectively with a diverse workforce
• Strong attention to detail and accuracy
• Ability to maintain confidentiality
• Proficiency with GoogleDocs, GoogleSheets, GoogleSuite, and/or Microsoft tools
• Ability to exert up to 10 pounds of force occasionally and perform minimal lifting, carrying, pushing, or pulling
• Frequent use of hands, fingers, and arms for typing and writing
• Primarily sedentary work with most time spent sitting, with occasional walking or standing
• Must meet all criteria for sedentary work as defined, with only occasional walking and standing required

Responsibilities

• Coordinate and maintain accurate, compliant Shelter Plus Care client files to support effective service delivery
• Perform annual Housing Quality Standards (HQS) inspections for assigned units, ensuring client safety and program compliance
• Participate in Coordinated Entry, Balance of State CoC, and other community meetings to support collaboration and resource sharing
• Provide LIHTC property management assistance, including leasing, marketing, tenant relations, and maintaining compliant tenant files
• Respond promptly to telephone and email inquiries, ensuring timely and supportive communication
• Organize and coordinate resident functions as outlined in the Supportive Services Agreement
• Support maintenance processes by helping oversee work orders, make‑ready activities, and efficient unit turnovers
• Conduct property inspections and generate maintenance lists as needed
• Manage rent collection, notices, purchase orders, receipts, and deposits in accordance with policy
• Cultivate positive resident relations by supporting understanding of lease responsibilities and resolving concerns professionally
• Maintain and update parking permits, resident communications, newsletters, and service request follow‑up
• Conduct unit visits, semiannual inspections, and all required annual HQS inspections

Benefits

• Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
• Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
• Top-notch training: initial, ongoing, comprehensive, and supportive
• Career mobility: advancement opportunities/promoting from within
• Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED