Supported Employment Associate

Goodwill of the Heartland/Heartland Goodwill Enter•Cedar Rapids, IA

10d•$19 - $21•Hybrid

About The Position

Goodwill of the Heartland is seeking a Full-time Supported Employment Associate. This role serves as a program manager for participants, providing or arranging job coaching. Responsibilities include gathering employer feedback, fostering positive employer relationships, and assisting employers with job accommodations and assistive devices. The position also requires accurate and timely data entry for progress reports and case files, as well as monitoring expenses related to billable hours, client funding, and reimbursed expenses.

Requirements

Two years of full-time employment in a related field required.
Reliable vehicle, valid driver’s license, and proof of insurance.
Successful completion of motor vehicle record screening, dependent adult and child abuse, and criminal background check.

Nice To Haves

Post secondary education may be substituted for one year of required employment.

Responsibilities

Serve as program manager for participants assigned to caseload.
Provide job coaching and/or arrange for job coaching for program participants.
Assist in orienting clients to the host employer's policies, standards, and procedures.
Solicit feedback from employers on effectiveness of job coaching and participant fit for job.
Maintain positive relationships with employers and funders.
Aid employer with identifying and creating job accommodations and assistive devices as needed.
Accurately complete data entry and reports as required by funders and Finance.
Develop Individual Service Plans, progress reports and maintain accurate and up to date case file information.
Monitor and control expense and ensure efficiency in mission services, including billable hours, client funding, and reimbursed expenses.
Utilize community organizations to provide needed wrap around support for participants.
Assist with transportation to job as needed.