Support Worker - Crisis Stabilization Program
About The Position
The Crisis Stabilization program is an eight-bed residential crisis service, providing an alternative to hospitalization or criminal detention for individuals experiencing a crisis related to their substance use and mental health. Staff provide de-escalation and stabilization of the immediate crisis and connection to the services needed to enable safe and stable community living that addresses client health and wellbeing longer term. The Support Worker will work as a member of an interdisciplinary team providing a variety of practical and emotional supports to facilitate crisis stabilization and effective community re-integration. Transportation of clients may be required; Evening/weekend work is required on a rotational basis.
Requirements
- Completion of a College Diploma or University Degree relevant to mental health, addiction, or social services
- Minimum one year of progressive experience in addictions or mental health
- Experience working with individuals experiencing mental health and/or substance use-related crisis
- Experience in social service settings with working knowledge of case management systems and planning techniques
- CSC Clearance conducted by PWGS Canada
- Standard First Aid/CPR Level C
- Reliable Vehicle, Ontario Driver's license (G2 or G)
- Must provide proof from Insurance provider of 1) at least $2 million in general liability and 2) have declared scope of vehicle use to Insurance provider (overnights excluded)
- Willing to transport clients to appointments in your own vehicle (overnights excluded)
- Travel within the Wellington Guelph area
Nice To Haves
- experience in concurrent disorders or trauma informed practice an asset
- Lived experience related to addictions and/or mental health an asset
Responsibilities
- Support participants in achieving the wellness goals they have identified in relation to substance use, mental health, and other domains of life
- Support plans for crisis intervention and risk management
- Support life skills development as identified in the clients personal goals
- Assist with making referrals to internal and / or external programs or services, as appropriate
- Assist participants to connect to local resources by providing service navigation support and appointment accompaniment when necessary
- Support the coordination of services with longer term supports, as appropriate
- Support comprehensive and collaborative discharge planning
- Facilitate psycho-education and support groups for participants in the house
- Engage in conflict resolution as necessary
- Maintain appropriate confidentiality and documentation standards as required by the Agency
- Monitor the Crisis Stabilization environment (building)
- Conduct bed checks
- Provide medication to clients and complete required documentation
- Monitor withdrawal symptoms as necessary using withdrawal monitoring scales
- Participate in program development as needed
- Some light cooking and housekeeping responsibilities required, including room inspections and turnover upon client discharge, laundry, and sanitization of common spaces
- Provide education to community partners as required
- On a rotational basis, provide on-call services during evenings and weekends (overnights excluded)
- Involvement in program evaluation, data collection/input into CaseWORKS
Benefits
- Enhanced vacation offered to all staff
- Paid Wellness days
- RRSP matching plan
- Health and dental benefits (no employee co-pay)
- Employee and Family Assistance Plan available to all staff
- Personal and professional development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
