Support Technician, R&D
About The Position
QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with fast, accurate and consistent testing where and when they are needed most – home to hospital, lab to clinic. Our culture puts our team members first and prioritizes actions that support happiness, inspiration and engagement. We strive to build meaningful connections with each other as we believe that employee happiness and business success are linked. Join us in our mission to transform the power of diagnostics into a healthier future for all. At QuidelOrtho, we’re advancing the power of diagnostics for a healthier future for all. Join our mission as our next Support Technician in R&D Operations. This role involves performing routine laboratory tasks, managing dock operations, contributing to safety programs, and conducting quality checks of documentation. The position requires close collaboration with cross-functional teams and the ability to work independently, exercising sound judgment and decision-making within established policies and procedures. This position will be onsite in Rochester, NY.
Requirements
- Associate’s degree and one year of experience in a related field or two years and no degree
- Strong organization & multitasking ability
- Good written and verbal communication
- Proofreading skills
- Basic software proficiency
- Ability to triage questions effectively
Nice To Haves
- Knowledge of Good Laboratory Practices (GLP)
- Database experience
- Understanding of lab samples and handling requirements
Responsibilities
- Daily lab walkthroughs to check equipment and manage regulated medical waste
- Weekly lab coat collection
- Conduct safety inspections and Gemba walks to improve lab efficiency
- Perform quality checks on Design History File documents in PLM
- Scan and upload hard-copy records into PLM system
- Manage dock and incoming packages
- Support sample retrieval requests from biorepository
- Perform other work-related duties as assigned
Benefits
- medical
- dental
- vision
- life
- disability insurance
- 401(k) plan
- employee assistance program
- Employee Stock Purchase Plan
- paid time off (including sick time)
- paid Holidays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
