Support Team - Afternoon Shift

Daimler Truck North America•Canton, OH

22h•Onsite

About The Position

The Support Team Member will be responsible for various tasks within the support department, focusing on inventory management, customer issue resolution, and operational assistance. This role involves performing cycle counts, identifying parts for specific requests, resolving availability issues, and supporting shipping teams. The position also requires accepting customer calls and resolving their issues, operating material handling equipment, and contributing to procedural changes and safety concerns. A 90-day training period will be conducted on the Day Shift (Monday-Thursday 5:30am-4pm) for the selected candidate.

Requirements

Ability to work flexible hours, to include different shifts and weekends.
Ability to problem solve and analyze data and information.
Strong leadership, interpersonal and communication skills.
Positive attitude and willingness to accept responsibility.
Demonstrated record of superior productivity and quality.
In-depth knowledge of EWM/DView/SAP, or the demonstrated ability to learn the system(s).
Dedication to learning lean concepts and applying them in the work environment.
Must be legally authorized to work permanently in the country the position is located in at the time of application.
Final candidate must successfully complete a criminal background check.
Final candidate may be required to successfully complete a pre-employment drug screen.

Nice To Haves

At least two years progressive warehouse experience.
An excellent attendance record.

Responsibilities

Perform monthly cycle counts and other inventory counts.
Identify parts for PARs and dealer calls.
Resolve problems and provide assistance to the receiving team.
Perform analysis on and resolve location availability issues.
Pick and put-away replenishment to support the shipping teams.
Pick and ship vendor returns and scrap orders.
Provide information for procedural changes, safety concerns, or needs to Shift Supervisor.
Accept calls and resolve customer issues.
Operate material handling equipment.