Part-Time Support Staff

Latino Community Development Agency•Oklahoma City, OK

1d•Onsite

About The Position

The Support Staff is responsible for providing administrative support to the Treatment Programs team, including managing client records and ensuring the quality, accuracy, accessibility, and security of both paper and electronic files. This role supports data tracking, reporting, and communication with clients and community partners.

Requirements

High School Diploma or GED
Proficient in Microsoft Word and possesses intermediate general computer skills
Able to communicate effectively in both verbal and written forms with English and Spanish-speaking customers
Valid Oklahoma driver’s license and proof of current automobile liability insurance, including uninsured motorist coverage
Negative TB test within 12 months prior to employment or completed before hire
Ability to sit for extended periods, bend, stoop, climb stairs, and lift to 30 pounds
Must submit three professional letters of reference prior to employment
Must pass a background check; employment is contingent on satisfactory results
Bilingual proficiency in English and Spanish
Required to complete suicide prevention and trauma-informed care training within 60 days of hire

Nice To Haves

Local travel may be required

Responsibilities

Review client records to ensure accuracy, completeness, and timeliness
Organize and maintain data within clinical databases and registries
Monitor and report client outcomes to support quality improvement efforts
Ensure records are completed in a timely and compliant manner, meeting agency, state, and federal guidelines
Maintain regular communication with DHS caseworkers, including submitting client progress updates
Respond promptly to phone calls, text messages, and emails
Receive and process Domestic Violence referrals as they are received
Consistently adhere to agency policies and procedures
Accurately record and maintain data electronically for reporting and analysis
Safeguard client health information and uphold confidentiality and data security standards
Oversee and manage the Domestic Violence Pantry/Closet
Provide project and administrative support to the Director as needed
Perform other duties as assigned, based on training and experience