Support Staff Technician 7184
About The Position
Join Meridian Health Services – Where Your Work Changes Lives. At Meridian Health Services, our mission is simple yet powerful: expand access to whole-person healthcare so individuals in underserved communities receive the quality care they deserve. By integrating physical, mental, and social health, we’re reshaping lives–and you can be part of that impact. We’re seeking a dynamic and compassionate Support Staff Technician to join our team at our New Castle office. In this front-desk role, you’ll be the welcoming face of Meridian–supporting daily operations, assisting patients, and keeping our clinic running smoothly. If you’re passionate about helping others and driven by a mission that matters, you’ll thrive here.
Requirements
- High school diploma or equivalent
- 2+ years of office or administrative experience (medical setting preferred)
- Strong computer and data-entry skills
- Excellent communication, organization, and multitasking abilities
- Professionalism, discretion, and a patient-centered mindset
Responsibilities
- Provide friendly, professional communication with patients, staff, and the public
- Answer calls, schedule and reschedule appointments, and route messages
- Collect co-pays and process payments
- Manage medical records, releases of information, and new patient charts
- Handle incoming and outgoing mail (USPS, UPS, FedEx)
- Check in patients in NextGen (Main Office only)
- Answer executive phone as needed
Benefits
- Generous PTO & paid holidays
- Comprehensive benefits + 401(k) with company match
- Career growth and advancement opportunities
- Professional development and licensure support
- Wellness and financial wellness programs
- Merit-based pay increases
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
