Support Staff Technician 7250

Meridian Health ServicesFrankfort, IN
Onsite

About The Position

Join Meridian Health Services – Where Your Work Changes Lives. At Meridian Health Services, our mission is simple yet powerful: expand access to whole-person healthcare so individuals in underserved communities receive the quality care they deserve. By integrating physical, mental, and social health, we’re reshaping lives – and you can be part of that impact. We’re seeking a dynamic and compassionate Support Staff Technician to join our team at our Frankfort office. In this front-desk role, you’ll be the welcoming face of Meridian – supporting daily operations, assisting patients, and keeping our clinic running smoothly. This is a full-time, Monday through Friday 8am - 5pm role. If you’re passionate about helping others and driven by a mission that matters, you’ll thrive here.

Requirements

  • High school diploma or equivalent
  • 2+ years of office or administrative experience (medical setting preferred)
  • Strong computer and data-entry skills
  • Excellent communication, organization, and multitasking abilities
  • Professionalism, discretion, and a patient-centered mindset
  • A valid driver's license with a driving record meeting Meridian's driving policy, reliable transportation, and proof of auto insurance

Responsibilities

  • Provide friendly, professional communication with patients, staff, and the public
  • Answer calls, schedule and reschedule appointments, and route messages
  • Collect co-pays and process payments
  • Manage medical records, releases of information, and new patient charts
  • Handle incoming and outgoing mail (USPS, UPS, FedEx)
  • Check in patients in NextGen

Benefits

  • Generous PTO & paid holidays
  • Comprehensive benefits + 401(k) with company match
  • Career growth and advancement opportunities
  • Professional development and licensure support
  • Wellness and financial wellness programs
  • Merit-based pay increases
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