Support Staff Specialist (Data Entry Operator)
About The Position
The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community. Opportunity awaits! Would you like an opportunity to make a positive impact on Oregonians in need of support and resources? Would you enjoy working with a diverse team that is passionate about serving children, families, and communities? If so, we’d love to hear from you!
Requirements
- 3 months of full-time experience in data entry or word processing.
- Experience should include operating electronic data entry or word processing equipment to input information from source documents; AND a typing speed of at least 45 words per minute.
- Completion of an established data entry training course using electronic data entry equipment may be substituted for up to three months of experience.
Nice To Haves
- Experience managing multiple priorities while working both independently and collaboratively in a fast-paced environment.
- Experience learning and using new software applications, systems, or technology to complete work accurately and efficiently.
- Experience completing work accurately, consistently, and in accordance with established policies, procedures, or quality standards.
- Experience organizing, prioritizing, and completing multiple work assignments while meeting established timelines and adapting to changing priorities.
Responsibilities
- Actively seeks to provide culturally appropriate services where individuals are treated respectfully, compassionately, and effectively in a manner that recognizes, affirms, and values the worth of individuals, families, and communities, protecting and preserving the dignity of each. This includes culture, language, national origin, class, race, age, ethnic background, disability, state of development, religion, gender, sexual orientation, and other difference/diversity factors.
- Reviews electronic and paper documents to identify proper coding of documents to electronic claim folder by using DCPS and Electronic Disability Case System (EDCS) to determine which of hundreds of codes to assign to document.
- Use high-speed scanning equipment and software program to image documents into electronic folders.
- Responsible for quality checks by ensuring documents are legible, in correct page order, deleting any blank pages that are not required to be in claim folder, and electronically rotating documents as necessary.
- Ensures documents, images, tracings, or photos that are received in color are scanned as color.
- Assists with electronic queues that house large volumes of electronic documents that were incorrectly uploaded by medical providers, or received without a barcoded coversheet, from medical providers, claimants, field offices and national scanning contractors.
- Assist with looking up invoices, uploading the invoices to the MER and CE queues for the Accounts Payable delivering invoices from the post office.
Benefits
- ODHS Employee Resource Group communities that promote shared learning.
- Cost of Living Adjustments.
- Annual salary increases (until you reach the top of the listed salary range).
- Amazing benefits package.
- Possible eligibility for the Public Service Loan Forgiveness Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
