Support Specialist - 6th St Place (Tuesday - Saturday, 12:30pm - 9:00pm)
About The Position
The Support Specialist will function as part of a multi-disciplinary team and provide site-based therapeutic and intervention services to clients residing in Project-based Housing. These services include supporting the LVN by performing various care activities and by providing assistance with activities of daily living (ADLs). In addition, the Support Specialist will assist Case Managers in working toward goals created on each individual services plan to eliminate barriers to housing and health stability. The selected candidate will also be responsible for monitoring daily site activities and conducting wellness groups to create a sense of community and increase life skills.
Requirements
- High School Diploma or GED or Equivalent
- Minimum of one (1) year experience providing services to individuals that have a history of homeless, mentally illness, or are dually-diagnosed
- Demonstrated knowledge of issues faced by a culturally diverse population
- Proficiency In Word, Excel and Outlook required
- Obtain and maintain CPR and First Aid certification
Nice To Haves
- Act as a role model
- Demonstrate a sense of responsibility
- Continuously learn and improve
- Acknowledge your own areas of improvement
- Hear and provide honest, specific and direct feedback
- Create an environment where everyone is welcomed valued and respected
- Collaborate
Responsibilities
- Support orientation to permanent housing for new clients.
- Oversee housekeeping and hygiene guidelines in a trauma-informed manner.
- Work with LVN to support medical intervention plans.
- Collaborate with Case Managers to ensure appropriate and proactive client care.
- Work in collaboration with other Project-based Housing staff to maintain smooth operation of the housing site, which may include assisting with meal support, or other duties as assigned.
- Order office and program supplies, when needed.
- Facilitate client groups to assist with life skills development.
- Develop effective, trusting relationships with clients using a client-centered approach that includes motivational interviewing, harm reduction, and trauma-informed care.
- Proactively create an inclusive and engaging environment to support clients’ permanent housing retention and psycho-social rehabilitation.
- Work with on site TPC leadership and supervisory staff to develop an effective working relationship with property management.
- Assist Property Management with client-related requests when appropriate.
- Intervene during crises to actively de-escalate situations, supporting safety for both staff and clients.
- Communicate effectively, and in a timely manner, with management, co-workers, and clients.
- Always maintain client confidentiality according to agency, state, and HIPAA laws.
- Report all statistics and outcome updates, as requested, for reporting purposes.
- Attend all case conference, staff meetings, and department trainings.
- Other duties as assigned.
Benefits
- Medical Insurance
- Vision Insurance
- Dental Insurance
- Retirement Planning (403b) & Matching
- Paid Holidays
- Paid Vacation Days
- Paid Sick Days
- Employee Assistance Plans (EAP)
- TELUS Health
- Flexible Spending Account (FSA)
- Basic Life / Accidental Death & Dismemberment (AD&D)
- Voluntary Short- and Long-Term Disability
- Voluntary Pet Insurance
- Corporate Discounts: Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More
- The People Concern University & Certificates
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
