Support Specialist

The Work-Life Group • Bethesda, MD

2d • $90,000 - $120,000 • Onsite

About The Position

We are seeking a highly organized, proactive, and detail-oriented Support Specialist to support daily business operations and executive leadership. This role requires exceptional communication skills, discretion, and the ability to manage multiple priorities in a fast-paced environment.
The ideal candidate will serve as a key point of coordination for leadership communications, calendar management, travel logistics, SharePoint updates, and back-office (HR, Finance, Quality, Delivery) administrative support.

Requirements

• 3+ years of administrative, executive support, or office admin experience
• Strong organizational and multitasking abilities
• Excellent verbal and written communication skills
• Proficiency with Microsoft Office Suite and SharePoint
• Ability to handle confidential information with professionalism and discretion

Nice To Haves

• Experience supporting executive leadership preferred

Responsibilities

• Answer and direct incoming phone calls professionally and efficiently
• Relay communications, updates, and priorities to leadership teams
• Manage and coordinate executive calendars, meetings, and scheduling
• Prepare meeting materials, agendas, and follow-up communications
• Serve as a back-up supporting travel arrangements, including flights, hotels, transportation, and itineraries
• Maintain and update SharePoint sites, documents, and internal resources
• Ensure information is organized, accurate, and accessible
• Provide administrative assistance to HR, Finance, Quality, and/or IT functions and initiatives
• Support special projects as assigned
• Maintain confidentiality regarding employee and organizational information

Benefits

• Health
• Dental
• Vision
• 401k w/ match
• Gym Membership discounts
• Volunteer Paid Time Off
• generous PTO package

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed