PT Support Specialist - Bulldog Central
About The Position
Bulldog Central is Pitt Community College’s one-stop hub for student support, providing guidance, resources, and friendly assistance to help students navigate their college experience. As the first point of contact for many students, Bulldog Central plays a vital role in fostering a welcoming and supportive campus environment. We are seeking a friendly, professional, and student-focused individual to serve as a Part-Time Support Specialist. This role is essential in creating a positive first impression and ensuring students, staff, and visitors receive accurate information and compassionate support.
Requirements
- High school diploma or equivalent.
- Prior experience in a front desk or customer service role
- Ability to interact professionally and empathetically with diverse populations.
- Strong verbal and written communication skills.
- Familiarity with Microsoft Office Suite.
Nice To Haves
- Associate’s degree or higher.
- Prior experience in a student services role - preferably in a college or educational setting.
Responsibilities
- Greet students, staff, and visitors warmly and professionally.
- Serve as the first point of contact for Bulldog Central inquiries.
- Provide accurate information about services, events, and campus resources.
- Answer phones, emails and respond to walk-in traffic.
- Direct individuals to appropriate departments or campus locations.
- Maintain front desk supplies and ensure the area is clean and welcoming.
- Assist students in navigating online systems and digital tools.
- Listen actively to student concerns and provide compassionate responses.
- Refer students to appropriate support services when needed.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
