About The Position

The Support Specialist – Acute Care at Sandra Eskenazi Mental Health Center helps establish and maintain a safe care environment through ongoing assessment of the milieu and interventions guided by care plans, nursing or physician orders, and medical necessity. The role provides activities-of-daily-living skills training and development in individual and group settings, crisis management, emergency interventions, and direct client care. The specialist also performs selected procedures within the scope of practice, completes required documentation, participates in staff debriefings, and meets continuing education requirements. Sandra Eskenazi Mental Health Center provides inpatient and outpatient mental health and substance-use services, including outreach centers and clinic- and community-based services. Its care philosophy emphasizes strength-based, family- and community-centered treatment using the Recovery Model.

Requirements

  • High school diploma or GED and one year of behavioral health experience; an associate’s or bachelor’s degree in human services may substitute for the experience.
  • Valid Indiana driver’s license that meets Eskenazi Health’s driving policy requirements.
  • Basic knowledge of behavioral health, substance use disorders and/or co-occurring disorders, and medical terminology.
  • Advanced knowledge of client rights and responsibilities.
  • Basic computer skills, crisis intervention skills, and strong interpersonal skills.
  • Ability to teach skills according to person-centered learning needs and styles.
  • Ability to communicate clearly and concisely in writing and verbally.
  • Ability to work cooperatively in a multidisciplinary team.
  • Ability to think critically and solve problems efficiently.
  • Ability to provide hands-on client care and perform physical safety interventions.
  • Ability to lift a minimum of 50 pounds.
  • Must meet all population-specific competencies for the role and service area.

Responsibilities

  • Contribute to Eskenazi Health’s mission and model its values of Professionalism, Respect, Innovation, Development, and Excellence.
  • Use the Recovery Model, AIDET, and the principles of motivational interviewing.
  • Assess the care environment continuously and intervene as indicated by care plans or nursing or physician orders.
  • Provide activities-of-daily-living skills training in group and individual settings to promote independence or maintain functioning.
  • Manage physical and verbal aggression using CPI verbal de-escalation and nonviolent crisis intervention principles; participate in the seclusion/restraint team as a last resort.
  • Interact patiently and tactfully with a wide variety of people, including during stressful situations.
  • Provide emergency interventions, including cardiopulmonary resuscitation.
  • Complete acute-care documentation accurately and within required timelines.
  • Participate in staff debriefings to process stressful events, identify improvement opportunities, and provide emotional support to colleagues.
  • Monitor and provide direct one-on-one client care.
  • Perform selected procedures within scope of practice, including taking vital signs, collecting specimens, monitoring nutritional status, and assisting with bathing, feeding, and toileting.
  • Meet agency continuing education requirements.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service