Support Specialist - Commercial Lines
About The Position
Commercial Insurance Support Specialist Looking to start a professional career where you can learn a valuable industry, build real expertise, and grow over time? R&R Insurance is hiring a Commercial Insurance Support Specialist to join our Commercial Lines Service team. This is an entry-level opportunity designed for someone who brings strong customer service and organizational skills but may be brand new to insurance. You don’t need insurance experience to get started. We’ll provide the training, licensing support, and hands-on experience to help you learn the business and build a foundation for a long-term career at R&R.
Requirements
- 1–2 years of professional, administrative, or customer service experience
- Strong attention to detail and a commitment to getting things right
- Clear written and verbal communication skills
- The ability to stay organized and manage competing priorities
- Comfort learning new technology, systems, and processes
- A collaborative approach and willingness to ask questions and learn from others
- A high school diploma or equivalent
Responsibilities
- Support Account Managers and other members of the Commercial Lines team with day-to-day client service needs
- Prepare insurance documents, process requests, and follow up on outstanding items
- Learn commercial insurance coverages, terminology, carriers, and processes
- Navigate carrier websites, our agency management system, and other insurance technology
- Develop strong habits around accuracy, organization, communication, and follow-through
- Prioritize incoming requests and adjust as needs and deadlines shift
- Build the insurance knowledge and professional skills needed to continue growing within R&R
Benefits
- Structured training and support
- Assistance earning your Property & Casualty insurance license
- A 37.5-hour workweek
- Flex Fridays, including every other Friday afternoon off
- Generous paid time off
- Medical, dental, vision, and life insurance
- 401(k) with company match and profit sharing
- Company-paid licensing and continuing education
- On-site fitness center and employee café
- Sit/stand desks and a modern office environment
- Employee discounts on personal insurance and local attractions
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
