Support Services Technician - Operations

Marion County•Salem, OR

5d•Onsite

About The Position

Marion County requires on-site work. Remote work is not available. The Marion County Sheriff’s Office is seeking applicants for a Support Services Technician to join our team. As a part of our Operations Division team, Support Services Technicians are assigned to our Criminal Records, Civil, and Concealed Handgun Licensing units. The team prepare civil service documents such as restraining orders and evictions, maintain records, and perform a variety of essential administrative tasks to support the safe and efficient operations of the Marion County Sheriff’s Office. We believe every employee at the Sheriff’s Office plays a critical role in public safety and service to the community. The ideal candidate will have excellent communication skills, be service oriented, and have a strong desire to work in a team environment. This position is represented by the Marion County Law Enforcement Association.

Requirements

Graduation from high school
Two years of employment experience which includes utilization of a personal computer
Possess or obtain within six (6) months of hire, Notary Public in the State of Oregon.
Possess, or obtain within six (6) months of hire, Law Enforcement Data System (LEDS) certification.
A criminal history background check be conducted on all new employees.
Pass a pre-employment drug screen, including testing for marijuana.
Knowledge of Oregon law pertaining to the criminal justice system, office practices and procedures; business grammar and spelling; general record keeping practices; math and basic bookkeeping practices; and office equipment and various computer hardware and software systems.
Skill and ability to accurately and effectively record a variety of information; follow general procedure and program policies; interact with others in a courteous, professional manner; work under pressure to meet timelines; manage varying volumes of workload and diversity of tasks; concentrate on work amid distractions; effectively use computer systems; understand and effectively follow oral and written instructions, communication, and procedures; apply newly assigned procedures and practices to specific work assignments; keyboard at an acceptable speed; provide backup to other positions as needed.
Must be able to maintain confidentiality in dealing with sensitive information.
Moves about the work area; stands; sits; bends; stoops; kneels; lifts and carries up to 40 lbs.; hears a normal level of speech; speaks clearly and audibly.

Nice To Haves

Any satisfactory combination of work, education, training, or experience relevant to the position, as determined by Marion County.

Responsibilities

Independently perform a variety of responsible administrative support activities, requiring a high degree of accuracy in the application of Sheriff's Office procedures.
Prepare civil service documents such as restraining orders and evictions.
Maintain records.
Perform a variety of essential administrative tasks to support the safe and efficient operations of the Marion County Sheriff’s Office.
Prepare for service all court documents delivered by courts or other judicial officers pertaining to summonses, subpoenas, executions, redemptions, writs, replevins, child custody issues, restraining orders, evictions, garnishments and ensuring all documents are signed and accompanied by necessary paperwork.
Type and log civil case information for deputies to serve papers.
Keep permanent record, file, and distribute process for service with deputies.
Prepare return of service certificates on all court paperwork assigned to the Sheriff's Office from the Court Administrator.
Receive applications for special weapon purchase requests, fireworks permits, liquor license applications, special event applications and other governmental business forms for Sheriff's Office processing.
Process original and supplemental crime reports and prepares them for entry into Records Management System (RMS).
Enter and retrieve criminal report data from the RMS, Coplink, LEDS/NCIC or other related Law Enforcement Data System and maintain records according to LEDS and RMS operating procedures and requirements.
Code reports properly for UCR purposes.
Enters citations as necessary.
Scan and index investigative reports in document imaging system for archiving.
Print and retrieve reports for other agencies and the public.
Perform local records checks for other government and private entities.
Process expungements and maintain accurate records of the same.
Schedule and process applicants for fingerprinting, photography and application and/or renewal for a Concealed Handgun License.
Prepare necessary paperwork for application approval/denial by the Sheriff.
Collect fees and process Oregon State Police fees along with the fingerprint card to the ID Bureau.
Prepare files for legal review.
Draft revocation and denial letters.
Perform record inquiries from LEDS, NCIC, and Mental Health records, DMV.
Verify SID #.
Issue CHL card if approved or a letter if denied or revoked.
Maintain necessary files and timelines for application and issuance as established by the Oregon Administrative Rules.
Enter law enforcement related data into the Oregon State Police Law Enforcement Data System (LEDS) and the FBI National Crime Information Center systems.
Build friendly and helpful relationships with the public entering the Sheriff's Office and co-workers.
Serve on boards, committees, commissions, or other like assignments when requested.
Attend training sessions as scheduled.
Perform Field Training Officer duties or other training as assigned.
Perform other duties as assigned.

Benefits

Medical and dental insurance with generous employer contribution (Marion County pays 95%)
PERS & OPSRP Retirement (Marion County pays employee's 6% contribution)
Paid vacation and sick leave
13 paid holidays per year
Shift differential
Employer provided Group Term Life Insurance
Employer provided Long Term Disability Plan
Voluntary Term Life Insurance
Voluntary Short-Term Disability
Voluntary Deferred Compensation Plan
Employee Assistance Program
Retirement medical trust with employer contributions
Public Service Loan Forgiveness Program eligibility