Support Services Specialist - Temporary Part Time 6 Months Contract (Grange)

Hopewell Support Services • Guelph, ON

2d • Onsite

About The Position

Hopewell is looking for a Temporary Part Time Support Services Specialist to join our Residential and Respite Services Team, supporting individuals with developmental and physical disabilities across multiple sites in Guelph-Wellington, ON! The Support Services Specialist works as a professional within a clinical multidisciplinary team that follows a biopsychosocial model of intervention. The role primarily supports youth and adults with complex developmental, physical, and behavioural needs. Along with the support of the leadership team and behavioural therapist the SSS will be responsible for effectively implementing behavioural support plans and protocols and assisting with clinical assessments as needed. The position will be responsible for the collection of data on programs and be actively involved in providing person centered care, a strong advocate for the people supported within the home.

Requirements

• Work flexible hours within a variety of settings as required by the changing needs of the program and the people we support.
• When required, must be able to undertake the lifting of people following guidelines for proper back care, lifting, and transferring as required by the program.
• Experience working with people with developmental disabilities, dual diagnoses, and complex behavioral needs.
• University or college degree/diploma in a relevant field.
• Must have a valid class G driver's license.
• Current First Aid, CPR certifications and Vulnerable sector check (or willingness to obtain), with a commitment to maintaining compliance and best practices.

Responsibilities

• Consistently and effectively implement Behaviour Support Plans and programming to reduce risk-behaviour and support skill development for individuals with complex needs.
• Work directly with supported individuals utilizing supportive intervention strategies (including crisis intervention strategies like physical restraints, behavioural PRN administration) and de-escalation techniques.
• Assess risk and support people in developing a plan to keep the person safe.
• Provide person-directed support and services to supporting individuals in a manner that is respectful and fosters self-determination and empowerment whenever possible.
• Provide transportation to and from all daily living activities.
• Assist in all activities of daily living. Including personal hygiene support, participation in physical, vocational, and recreational activities.
• Effectively implement care plans for individuals supported, including behaviour support plan proactive strategies and de-escalation strategies.
• Provide education and mentorship to people supported on individual choice and informed decision making.
• Promote a safe environment for people supported (in home and community), staff, families, and visitors.
• Assess needs of client and exercise good judgment when implementing intrusive measures for people supported.
• Ensure all documentation is completed in a timely manner in accordance with ministry requirements. This includes detailed incident reports, daily notes, communication logs and data collection.
• Work with the Behavioural team in data collection reporting, completing data sheets and advising on any new or concerning behaviours being presented by supported individuals.
• At times may act as a liaison between the families, people supported and leadership.
• Participate in writing, Individual Service Plan documentation, recording medical appointment outcomes or other consultive appointments. Consult with the team supporting the individual to evaluate the individual's needs and plan for continuing services.
• Provide formal and informal mentorship and training to new employees, part time workers and volunteers, upholding a positive image for Hopewell and promoting adherence to organizational policies and practices.
• Be familiar with and dispense medications. Follow medication procedures and manage medication as per protocols.
• Observe, assess, and report changes in individuals’ behaviours, physical abilities, and activities.
• Demonstrate effective communication skills.
• Professionally and respectfully communicate in writing and in person with other team members, supporting individuals, family members and community partners: demonstrating respect and interest in other’s opinions and insights.

Benefits

• Competitive regular hourly wage rate for hours worked range between $26.39 - $32.20 and flexible work schedule based on client & staff needs.
• Employee Assistant Program coverage for all employees.
• Comprehensive group benefits coverage including life, AD & D, health, medical and dental benefits coverage for full time employees and AD&D for all employees according to Hopewell Policies.
• Contributory group registered retirement savings plan – Hopewell contributes up to 3% for full time employees according to Hopewell Policies.
• Paid time off with up to 25 days per year of vacation and holiday pay depending on length of service with Hopewell Support Services and according to Hopewell Policies.
• Opportunity to join a collaborative, tight-knit team with a supportive and inclusive culture.
• Professional growth and development opportunities in Social and Community Services.
• The chance to make a meaningful impact every day in the lives of those we support.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Associate degree