Support Services Engineer | USA

Unisys•USA Remote, MN

1d•Onsite

About The Position

This role involves utilizing technical and procedural skills to support an assigned team's work within a specified application set or on discrete system elements. The engineer will serve as a participating member on teams tasked with developing, improving, and delivering product/system elements and features. This includes engaging in design and development discussions, helping conceptualize desired outcomes from a Software Engineering perspective, and assisting with feature/element estimation in terms of technical input, resources, time, and anticipated outcomes. The role also entails creating detailed plans for migrating legacy tools and systems to new/unified systems and languages, developing and implementing unit and systems testing for integral code paths with adherence to secure coding practices, and providing technical support, including troubleshooting and enhancement for existing and new features within application and system structures. Documentation of processes to capture best practices, applicable methodologies, and repeatability is also a key responsibility, as is updating team members, managers, product owners, and other key stakeholders on status, challenges, and concerns. Finally, the role includes training and mentoring junior team members.

Requirements

Bachelor's degree (BA/BS) or equivalent.
Recent graduates or candidates with up to 2 years of relevant experience are encouraged to apply.
Eligible for any required authorizations from the U.S. Government due to potential access to export-controlled commodities and technology.

Responsibilities

Utilizes technical / procedural skills to support an assigned team’s work within a specified application set or on discrete system elements.
Serves as a participating member on teams tasked to develop, improve and deliver product / system elements and features.
Engages in design and development discussions, helping the team conceptualize desired outcomes from a Software Engineering perspective.
Assists with feature / element estimation in terms of technical input, resources, time and anticipated outcomes.
Creates detailed plans for migrating legacy tools and systems to new / unified systems and language
Develops and implements unit and systems testing for integral code paths, ensuring adherence to secure coding practices at all times.
Provides technical support, including troubleshooting and enhancement for existing and new features within application and system structures.
Documents processes to capture best practices, applicable methodologies and repeatability going forward.
Updates team members, manager, product owners and other key stakeholders on status, challenges and concerns.
Trains / mentors junior team members.