Support Services Coordinator (Full Time/Tues, Wed, Thurs 11a-7p, Fri & Sat 7a-3p)

Cazenovia Recovery Systems • Appleton, NY

9d • Onsite

About The Position

This position is responsible for admission, assessments and orientation, carrying a caseload, and group facilitation. This position also includes some responsibility in assisting the Reintegration Manager with oversight of day-to-day responsibilities. The role involves managing service programming, assisting with staff development, overseeing case records, facilitating groups, documenting progress, meeting with residents, coordinating services with external providers, and managing educational/vocational skill development. The position also handles admissions, orientations, screenings, crisis response, data input, and medication policies. On-call and 24-hour coverage may be required. The role emphasizes Trauma-Informed Care and compliance with regulations like 42 CFR Part 2, HIPAA, Medicaid, and HUD.

Requirements

• Must possess and maintain an active Qualified Health Professional (QHP) CASAC-Advanced Status.
• Bachelor’s Degree in Human Services.
• At least 6 months’ experience in the substance use, mental health, or human services fields.
• Completion of OASAS Clinical Foundations Trainings 1 & 2.
• Valid New York State Driver’s License.

Responsibilities

• Overall management of service programming in conjunction with the Reintegration Manager, and carrying a small caseload.
• Assisting the Reintegration Manager with the development of other program staff members.
• Overseeing the maintenance of the program’s individual case records in compliance with agency policy and licensing authority regulations.
• Developing and assisting other staff members with service planning and discharge planning.
• Facilitating weekly didactic and process groups as needed.
• Documenting individual progress in accordance with agency policy and procedure.
• Meeting with residents regularly to monitor progress and revising individual service plans as needed.
• Making referrals, coordinating services, and maintaining regular ongoing consultations with other providers.
• Coordinating educational and/or vocational skill development.
• Organizing and maintaining case records.
• Assisting with the admission process and orientation of new residents as needed.
• Providing breathalyzer and toxicology screening as needed.
• Responding to any crises and emergencies.
• Completing data input into the agency database.
• Responding in a professional and responsible manner to incidents involving contagious diseases (i.e., HIV, Hepatitis B, TB, etc.).
• Assisting with the program’s medication policies and procedures.
• Being available for on-call responsibilities.
• Being available for 24-hour coverage when needed.
• Participating in weekly staff meetings and case conferences.
• Serving on agency committees as requested.
• Carrying out additional duties essential to the above-stated responsibilities as assigned.
• Being mindful of and integrating Trauma-Informed Care and its five principles in all duties and interactions with fellow staff, residents, and external partners.
• Maintaining compliance with all required rules and regulations including Federal Confidentiality (42 CFR, Part 2), HIPAA, Medicaid and/or HUD, and any others.
• Regular attendance at work location.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Other duties may be assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level