Support Services Associate
About The Position
This position is located in a local school in the school clinic. This position works the school schedule. Prepare routine letters, answer multi-line phone system, data entry, interacts with patients/public, make appointments, and direct clients to the appropriate staff. An entry-level position under limited supervision provides support to one or more programs, such as clinical, home health, or environmental. Prepare routine letters, answer multi-line phone system, data entry, interacts with patients/public, make appointments, collect fees, and direct clients to the appropriate staff.
Requirements
- High School Diploma or GED
- The entry level incumbent would participate in on the job training programs to become knowledgeable regarding the Patient and Community Health Services Reporting and Billing Procedures (PSRS)
- Receives ongoing trainings
Responsibilities
- Route and direct the public to the right and correct information
- prepare routine letters, labels and other appropriate material
- maintain medical records and files
- collect and record fees obtained to ensure completeness and accuracy
- enter information from the Patient Encounter Forms (PEF) Outcome or Assessment Information Set (OASIS)
- generate and issue Woman Infant and Children (WIC) vouchers
- request and review routine reports
- order inventory and office supplies
- Gather information from patients and insurance
- Use the Environmental Health Management Information System (EHMIS)
- Provide certificates for services rendered in environmental
- generate and issue all permits and applications
- request and reviews relevant reports for completeness
- complete forms containing all pertinent information for processing
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
