Support Service Associate

Cleveland Clinic • Mentor, OH

32d • Onsite

About The Position

Join the Cleveland Clinic Mentor Hospital team and experience world-class care at its best. This state-of-the-art facility offers Lake County residents enhanced access to Cleveland Clinic, one of the nation’s top healthcare systems. With four operating rooms, 34 inpatient care rooms and a helipad, we are making access to high-quality care close to home easier than ever for our Lake County patients. Here, you can become part of Mentor’s supportive environment where everyone excels and is valued for what they bring to the team. As a Support Service Associate, you will receive training in Patient Transport, Environmental Services, and Linens. In this role, you will be assigned to a work area based on the needs of the department each day. A caregiver in this position works evenings from 3:00 p.m. -- 11:30 p.m. with weekend and holiday requirements.

Requirements

• High school diploma or GED
• Ability to handle multiple tasks, be able to work in a stressful environment and take appropriate actions as needed
• Requires full range of body motion including handling of patients, manual and finger dexterity and eye/hand coordination.
• Requires normal or corrected vision and hearing to normal range.
• Requires working with some exposure to communicable disease.
• Heavy work-exerting 50 to 100 lbs. of force occasionally and/or 25 to 50 lbs. of force frequently and/or 10 to 20 lbs. of force constantly to move objects.
• Follows standard precautions using personal protective equipment as required.

Responsibilities

• Patient and equipment transportation: transport patients to and from clinical, ancillary and support areas via wheelchair, stretcher or beds, transfer patients to and from beds, wheelchairs or stretchers, transport patients during discharge to the hospital lobby, ensure proper oxygen levels in tanks before transporting patients, approach and offer assistance to patients and visitors, communicate with other caregivers regarding a patient arrival and departure, verify and confirm standard precautions and correct patient identification, disinfect and maintain equipment, perform environmental and safety checks, identify and report malfunctioning ambulatory equipment, and move and deliver equipment and linen carts.
• Environmental services: clean patient rooms, ancillary areas, exam rooms, offices, waiting areas, public restrooms, discharge areas and other assigned areas, stock supplies in rooms and restrooms, and follow and adhere to all departmental safety requirements.
• Linen: collect, stock and distribute clean or soiled linens, perform daily inventory, identify items for replacement, assist with fitting of new uniforms, issue lab coats and uniforms to authorized users, sort and inspect uniforms returned from offsite laundry, deliver lab coats and uniforms to locker rooms or coat closets, and assemble various linen packs for use in surgery and other departments.
• Complete three months of on-the-job training and orientation to learn multiple hospital and clinic locations, special procedures, patient emergency and safety procedures, and proper body mechanics necessary to safely move patients.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees