Support Rep II - Integrated Supply

Vallen•Buena Vista Charter Township, MI
•Onsite

About The Position

Join our exciting & dedicated team at Vallen as an Integrated Supply Support Representative II. In this position, you will work at a customer location and will also be responsible for performing and coordinating daily activities for sales, customer service, equipment rentals, and inventory management within your assigned store.

Requirements

  • High school diploma or equivalent coupled with 2 years of relevant experience and/or training.
  • Loading, unloading, picking, packing, or moving goods in a warehouse environment; forklift / cherry picker experience preferred.
  • Demonstrated ability to read and interpret documents such as safety rules, work orders, operating and maintenance instructions, and procedure manuals.
  • Basic computer knowledge and proficiency and/or a demonstrated technical aptitude to learn; preferred technical skills to include but not limited to MS-Office products, Vista, Control, SX.e, Prophet 21.
  • Demonstration of basic mathematical skills (add, subtract, multiply and divide in all units to measure, using whole numbers, common fractions, and decimals); ability to compute rate, ratio, and percent preferred.
  • Strong communication and customer service skills.
  • Ability to work in a team environment and be self-motivated to accomplish assigned tasks and goals.
  • Demonstration of attention to detail and is safety minded.

Nice To Haves

  • forklift / cherry picker experience
  • preferred technical skills to include but not limited to MS-Office products, Vista, Control, SX.e, Prophet 21.
  • ability to compute rate, ratio, and percent

Responsibilities

  • Accurately sorts, labels, moves and displays items; places material or items on racks, shelves, or in bins according to predetermined sequence such as size, style, or product codes.
  • Sells and services customers at the sales counter, providing, prices, product, warranty, and delivery information.
  • Enters data into a database or other computerized system to maintain up-to-date stock records; documents and maintains accurate records for sold and returned items.
  • Picks orders from the warehouse in servicing and selling to counter customers.
  • Maintains quotation log and files using established procedures.
  • Maintains rental file and rental status information, ensures that rental products are properly maintained.
  • Establishes good customer/supplier relations to ensure repeat business.
  • Maintains good housekeeping in counter sales and display areas.
  • Participates in promotional activities and setting up store displays for the merchandising of safety equipment.
  • Assists with the annual inventory process to ensure cost and inventory control; performs cycle counts and accurately reports findings.
  • Attends and participates in product training sessions to enhance product knowledge.
  • Attends and works trade shows as requested.
  • Assists in maintaining and promoting a safe working environment.
  • Performs other related duties as requested.
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