Support Relief Chef Manager
About The Position
This is a mobile relief chef role supporting absences and holiday cover across multiple catering sites in the Coventry, Birmingham, and Warwick areas. The primary focus is Monday to Friday, but flexibility is required for weekend and evening services, including breakfast and dinner. The role involves providing flexible managerial support to ensure high-quality food services, operational continuity, and an excellent customer experience. The Support Relief Catering Manager steps in during periods of absence, increased demand, or to assist in the rollout of new operational processes.
Requirements
- Experience supervising or managing catering operations.
- Strong understanding of food hygiene, allergen management, and health & safety.
- Excellent communication and people-management skills.
- Ability to work flexibly across multiple sites.
- Strong organisational and problem-solving abilities.
- Level 2 Food Safety (minimum).
Nice To Haves
- Level 3 Food Safety or equivalent.
- Experience working across multi-site catering operations.
- Knowledge of cost control and basic financial reporting.
- Experience in a hospitality, education, commercial, or care-sector kitchen.
Responsibilities
- Manage day-to-day catering operations across designated sites.
- Maintain high standards of food production, presentation, and hygiene.
- Ensure smooth service delivery during staff shortages or manager absences.
- Oversee stock control, ordering, and supplier relationships.
- Support the implementation of new menus, systems, or procedures.
- Lead, motivate, and support catering teams during relief placements.
- Provide training and guidance to maintain consistent standards across teams.
- Assist with rota management and allocation of staffing resources.
- Promote a positive, inclusive, and safe working environment.
- Ensure all activities comply with food safety legislation and organisational policies.
- Maintain accurate records including temperature logs, cleaning schedules, and HACCP documentation.
- Monitor compliance with allergen control and health & safety policies.
- Deliver excellent customer service across all sites.
- Respond to customer feedback and resolve issues promptly.
- Ensure the catering offer meets service expectations and organisational standards.
- Assist with budget management, cost control, and waste reduction.
- Support revenue-driven initiatives (where applicable).
- Ensure correct cash handling procedures and financial reporting.
- Identify areas for operational development and share best practice.
- Support change management initiatives across catering services.
- Contribute to audits, quality reviews, and service improvement plans.
Benefits
- Access a portion of earned wages before payday with our Wagestream App!
- Digital Learning through The OCS Academy
- Exclusive discounts, rewards and wellbeing resources via the Hapi app
- Further development and qualifications
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
