Support Programmer

Waters Corporation • Milford, MA

31d • $87,500 - $145,500 • Onsite

About The Position

Waters Corporation is currently seeking a Support Programmer to join our Clinical LIMS team based in Golden, Colorado. Our team understands the value of their work in the real world. Our market leading Clinical LIMS product, OMNI-Lab, is used in hospitals around the world to support Newborn Screening programs. As a Support Programmer, you'll be helping us build the functionality that our customers need to ensure the health of newborn babies. We're looking for a passionate Senior Support Programmer with a talent for building and providing customer support for quality software solutions. You will work in a fast-paced, agile environment and engage in technical discussions, participate in technical designs, demonstrate problem-solving abilities, and present and share ideas through global collaboration. Our organization is built on the principles of accountability, urgency and focus. If this is the type of culture you excel in, then we look forward to speaking with you.

Requirements

• Bachelor’s Degree in Computer Science or similar, or equivalent relevant experience
• 1+ years’ experience designing, building, and supporting complex large-scale applications /platform(s) and/or solutions
• Substantial commercial development experience in a relevant programming language (Angular, HTML, CSS, Javascript, Intersystems/cache, SQL)
• Knowledge of Intersystems Ensemble/IRIS
• Experience in developing software for the Clinical and Healthcare market
• Excellent spoken and written communication skills
• Experience in a customer support role
• Technical experience, allowing you to make progress on your own

Responsibilities

• Review and test software components to ensure quality and performance.
• Design, deliver, and support high-quality code.
• Collaborate effectively with team members to design, implement, test, and document complex front-end and back-end application solutions.
• Efficiently and effectively resolve software issues and defects.
• Work with Product Specialists to analyze user/client requirements and derive system-level and software specifications and solutions.
• Provide technical expertise in Clinical LIMS products to colleagues across the organization and to customers.
• Implement new features or enhancements in existing software systems.
• Log issues and provide technical support to end users and clients.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior