Linen

Sparrow•Lansing, MI

1d•Onsite

About The Position

As a member of the Support Operations Service team, the SOS Tech I is responsible for supporting the hospital’s goals of safety, patient throughput, patient satisfaction, and financial accountability. This position will receive assignments from a computer dispatch system. The job description covers minimum essential duties assigned on a regular basis, but caregivers may be asked to perform additional duties in assigned Task Categories as directed by their leader. Leadership reserves the right to alter or modify the duties of the position.

Requirements

Demonstrates knowledge and maintains and respects patient right to privacy by following the HIPAA Privacy and Security policies and procedures.
Adheres to ICARE values and standards of behavior (Innovation, Compassion, Accountability, Respect, Excellence).
Role model behaviors that value the diversity of our Caregivers, patients and customers and supports creating an environment that is inclusive, welcoming and respectful.
Communicates with patients, families and customers using AIDET (Acknowledge, Introduce, Duration, Explanation, Thank).
Works in a safe manner and promptly reports any hazards identified in the work environment or related to assigned responsibilities.
High school diploma, GED or successful completion of 12 grades.
Can demonstrate effective use of computers and/or mobile devices for daily job performance activities.
Respectfully listens to viewpoints and ideas of others.
Demonstrated excellent interpersonal skills.
Ability to communicate orally or in writing openly and candidly, creates an environment where co-workers and team members reciprocate in kind.
Practices critical thinking skills to include prioritization of duties and immediate needs/requests (Stat cleans).
Demonstrates personal accountability.
Identify and utilize appropriate resources to ensure identified problems or concerns are followed through and resolved.
Demonstrate knowledge of facility safety requirements.
Demonstrates the ability to operate and properly maintain all EVS tools and equipment needed to clean and disinfect the environment.
Ability to work with new caregivers in the buddy system, which includes assisting new caregivers in acclimating to the healthcare team environment.
A pre-employment physical demands test must be successfully passed through Sparrow’s Employee Health Department.
The ability to perform routine inventory procedures.
Can distinguish the differences between levels of disinfection and perform low and intermediate level disinfection.
Ability to explain orally or in writing the differences between levels of disinfection and perform intermediate level disinfection in areas where required.
Knowledge of proper body mechanics.
The physical abilities necessary to lift and transport a variety of supplies and materials; use equipment (wheelchairs, stretchers, beds, cribs, IV poles, portable oxygen tanks, etc.).
Demonstrated ability to work without direct/constant supervision.
Demonstrated verbal and written communication skills to take phone orders, record them, read labels and instructions as well as respond to customer and organizational issues/needs.
The ability to operate a variety of motorized vehicles.
Knowledge and skills in the use of power equipment, conventional and high-speed floor machines, carpet cleaning equipment, wet, dry and power vacuum equipment and push sweeper.
Ability to work without close supervision.
Ability to operate necessary equipment/machines.

Nice To Haves

Previous healthcare experience in environmental services.
Previous experience with Patient or Materials Transport.
Previous experience with Linen/Laundry services.
Previous floor care maintenance experience desired.

Responsibilities

Maintains hospital standards of participating in mandatory in-services and other mandatory hospital/departmental requirements.
Follows established departmental policies and procedures, objectives, quality assurance, and safety.
Attend and participate in departmental meetings and complete all educational programs and in-services as required.
Follow all infection prevention practices (i.e., proper cleaning process, hand hygiene, standard & isolation precautions where and if required and proper use of personal Protective Equipment (PPE).
Recognizes and adheres to patient privacy requirements (HIPAA).
Completes daily and discharge patient room cleaning, bed changing and stocking paper products; and coordinates these activities with patient’s condition.
Cleans general workspaces on the patient care unit.
Stocks unit with Environmental Service supplies.
Practices environmental safety by placing call lights within patient’s reach.
Assist in removal of used linens appropriately.
Cleans equipment, per policy and procedure.