Support Engineer - FreeWheel

Comcast • Reston, NY

1d • Onsite

About The Position

FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers, powered by premium video content, robust data, and advanced technology. The company aims to make it easier for buyers and sellers to transact across all screens, data types, and sales channels globally. The team is seeking energetic, creative thinkers who embody FreeWheel’s tenets: Be Kind and Assume Positive Intent. Support Engineers are expected to be thorough, deconstructing complex problems and building comprehensive solutions. They should enjoy working with people and possess excellent written and verbal communication skills. The organization values the ability to quickly adapt and learn new technology. This position requires onsite work 4 days per week in either the New York or Reston, VA office and is not eligible for visa sponsorship.

Requirements

• A Computer Science, Engineering, or related Bachelor's Degree
• Experience in the online advertising/internet marketing or video/television advertising technology in a customer service and client-facing capacity
• Demonstrable experience solving complex problems using technical tools like SQL and scripting languages
• Familiarity with IAB standards including VAST, openRTB
• Familiarity with Data analysis and processing (e.g., SQL, cURL)
• Familiarity with Web technologies (e.g., HTTP, HTML5, XML)
• Familiarity with Object Oriented Programming (e.g., JS, Python)
• Experience developing against RESTful APIs
• Ability to adapt to rapidly changing circumstances
• A creative thinker who thrives on solving complex problems, delivering elegant product solutions, and balancing evolving priorities
• Excited about facing new challenges, comfortable contributing to the direction of the team, and seeking guidance from management and peers
• Intrigued by Premium Video and the opportunity to make a deep impact on the future of Television
• Excellent written and verbal communication skills
• Ability to quickly adapt and learn new technology
• 0-2 Years Relevant Work Experience

Responsibilities

• Create and maintain comprehensive documentation for all adtech platforms, including internal runbooks, API references, and technical specifications.

Benefits

• Base pay
• Bonus (for non-sales positions)
• Best-in-class Benefits
• Benefits that connect you to the support you need when it matters most
• Benefits that help you care for those who matter most
• Array of options, expert guidance and always-on tools, personalized to meet the needs of your reality
• Support physically, financially and emotionally through big milestones and in your everyday life

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees