Support Engineer
About The Position
As a Support Engineer, you will provide functional and technical support for the Oracle Health Electronic Medical Record (EMR) suite. In this role, you will serve as a primary point of contact for customers, delivering post-sales support, troubleshooting issues, and ensuring a high level of client satisfaction. You will act as both a problem solver and customer advocate, supporting healthcare clients while collaborating across internal teams to resolve complex issues. Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.
Requirements
- U.S. citizenship required due to client contracts.
- Position must be performed on U.S. soil.
- Ability to obtain the appropriate government security clearance is required.
Responsibilities
- Provide functional and technical support for the Oracle Health Electronic Medical Record (EMR) suite.
- Serve as a primary point of contact for customers.
- Deliver post-sales support.
- Troubleshoot issues.
- Ensure a high level of client satisfaction.
- Act as both a problem solver and customer advocate.
- Support healthcare clients.
- Collaborate across internal teams to resolve complex issues.
Benefits
- Flexible medical
- Life insurance
- Retirement options
- Volunteer programs
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
