Hickory Way Support Coordinator (Social Worker/Case Manager)

Avalon Housing • Ann Arbor, MI

5d • Onsite

About The Position

Avalon Housing is a non-profit supportive housing provider dedicated to ending homelessness by creating healthy, safe, and inclusive supportive housing communities. Using a Housing First approach, Support Coordinators provide outreach, intensive case management, and housing support services to tenants facing challenges such as mental illness, substance use disorders, and chronic medical conditions. The Hickory Way Support Coordinator specifically manages the delivery of a broad range of services for tenants at the Hickory Way property, addressing their mental, physical, psycho-social, and housing needs through direct service or community resource connections.

Requirements

• Bachelor's or Master's degree in a social or behavioral science or relevant field or three years of relevant experience
• Experience working with people who are homeless, people with mental illness, chronic health issues, and/or addiction disorders, or similar populations
• Skilled in crisis response situations
• Strong verbal and written communication skills
• Interest and experience in working with individuals who are difficult to engage and refer to traditional programs, ability to engage with individuals in their current stage of change. Experience with or acceptance of harm reduction principles
• Ability to participate in on-call rotation and occasional evening and weekend work as necessary
• Valid driver's license and reliable transportation; may be required to transport clients in your personal vehicle

Nice To Haves

• Ability to effectively work with diverse populations in a non-judgmental way

Responsibilities

• Provide direct case management and/or coordinate with case managers in the community to provide continuity of service for tenants/clients, including ongoing, active outreach
• Conduct comprehensive tenant assessments and develop action plans to achieve goals
• Collaborate with Property Management to coordinate eviction prevention efforts
• Provide crisis intervention as needed
• Assist tenants with accessing needed medical, mental health, substance use, and psychosocial supports
• Assist tenants in developing basic life skills including maintaining an apartment, and provide budgeting/financial literacy support
• Link tenants to employment and skill development opportunities, and build relationships with local community and external agencies
• Build community and peer support among tenants including participation in community programming activities
• Assist tenants as needed with activities of daily living and with transportation needs for medical or mental health-related appointments
• Meet documentation requirements as dictated by program need, including maintenance of clinical records and progress notes

Benefits

• Paid Time Off (three weeks vacation, plus sick and personal time, at least one paid day off per month)
• Medical insurance options for full-time employees and their families
• Dental insurance (Avalon covers full cost of premiums)
• Vision insurance (Avalon covers full cost of premiums)
• Life insurance for employees working 16+ hours/week (Avalon covers full cost of premiums)
• Short-term disability coverage for employees working 16+ hours/week (Avalon covers full cost of premiums)
• 403(b) Retirement Plan through Vanguard
• Employee Assistance Programs
• Wellness Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level