Support Coordinator Social Case Worker- Child Welfare

City and County of Denver • Denver, CO

3d • Hybrid

About The Position

The City and County of Denver Human Services (DHS) is seeking a committed and passionate Support Coordinator Social Case Worker to serve clients in Child Welfare Services. This role involves receiving on-the-job training to perform case management functions, providing clerical and supportive services to the Child Welfare Division, and potentially transporting children for visits. The position focuses on identifying appropriate services for families, documenting case plan information, preparing records and reports, and coordinating with community partners. The Support Coordinator will also be trained in interviewing clients, assessing family needs, developing treatment plans, and understanding social, occupational, and environmental factors related to cases. As experience is gained, the employee will perform increasingly responsible work, including providing basic casework services and assisting in the coordination and delivery of services to clients and families. Employees may also be redeployed to support core city functions during a declared city-wide emergency.

Requirements

• Bachelor's Degree in Social Work, Psychology, Sociology, Guidance and Counseling, or a related field.
• No experience required.
• Requires a valid Driver’s License at the time of application.
• Licenses and certifications must be kept current as a condition of employment.
• Basic computer skills.
• Knowledge of MS Applications and ability to learn new computer applications.
• Excellent organizational skills.
• Ability to write reports and business correspondence.
• Ability to effectively present information and respond to outside stakeholders and other professionals via email, telephone, fax, etc.
• Ability to establish and maintain positive working relationships with co-workers, managers, families and other professionals.
• Ability to perform efficiently in a high volume, high stress environment.
• Must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.

Nice To Haves

• Official or unofficial transcripts of completed undergraduate and/or graduate degree.

Responsibilities

• Receives on-the-job training on acceptable case work methods and techniques to perform a variety of case management functions.
• Provides clerical and supportive services to staff within the Child Welfare Division.
• May provide transportation for children to and from visits.
• Identifies appropriate and available services for families and documents case plan information.
• Performs a variety of ancillary assignments including preparing and maintaining records, completing required forms and reports, and entering information into the Trails database.
• Makes contacts with collaterals and community partners such as law enforcement, school personnel, and medical professionals to obtain case information, coordinate services, and/or secure assistance.
• Attends training sessions to learn concepts, principles, practices, and application of casework, studies applicable rules and regulations, and receives instruction in the interpretation and application of appropriate laws, rules, regulations, and procedures.
• Trains and assists in interviewing clients and family members, documenting family history, assessing family barriers and needs, and developing treatment plans.
• Receives training and instruction in identifying and interpreting social, occupational, and environmental factors related to a case and the internal and external resources available.
• Performs increasingly more responsible work as the employee gains experience and independently provides basic case work services.
• Assists in the establishment and maintenance of case files, records, and other required documentation and the preparation of periodic reports.
• Assists in the coordination and delivery of services to clients and family members.
• Represents the department in accordance with CDHS and city rules and regulations.
• Performs other related duties as assigned.

Benefits

• Competitive pay
• A guaranteed life-long monthly pension, once vested after 5 years of service
• 457B Retirement Plan
• 140 hours of PTO earned within first year
• 12 paid holidays
• 1 personal holiday
• 1 wellness day
• 1 volunteer day per year
• Competitive medical, dental and vision plans effective within 1 month of start date

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level