Support & Cleaning Agent

Indie Campers • Calgary, AB

5d • Onsite

About The Position

Indie Campers is a global leader in road trip travel, operating one of the largest campervan fleets in the world. Support & Cleaning are essential to ensuring every van is spotless, safe, and ready for the next customer, directly influencing customer satisfaction and operational efficiency. The Support & Cleaning Agent focuses exclusively on maintaining the cleanliness, hygiene, and presentation of the rental fleet. This is a hands-on, physical, detail-oriented operational role.

Requirements

• Experience in cleaning
• Strong attention to detail and commitment to hygiene standards.
• Physically fit and able to perform manual tasks (cleaning, lifting, moving equipment).
• Reliable, punctual, and able to work in high-paced environments.
• Driving License (Category B).
• English proficiency
• Able to perform physically active cleaning tasks for most of the shift, including standing, walking, bending, kneeling, stretching, and repetitive motion.
• Comfortable working inside vehicles (tight spaces, elevated surfaces), and outdoors around the fleet.
• Able to lift, move, or carry cleaning equipment, vacuum devices, water hoses, chemical products, or kits (up to 15 kg).
• Comfortable using cleaning products and chemicals safely, including disinfectants, detergents, stain removers, glass cleaners, and surface treatments (training provided).
• Must follow the safety company guidelines when handling chemical products
• Comfortable working in varying temperatures and weather conditions when washing or preparing vehicles outdoors.
• Able to maintain cleaning quality and speed during high-volume operations and peak season.
• Capable of adapting to last-minute operational needs (e.g., urgent turnarounds or additional cleaning tasks).

Nice To Haves

• Hospitality, warehouse, housekeeping, or operations experience
• Local language proficiency (if applicable)

Responsibilities

• Clean and maintain vehicle interiors and exteriors to meet hygiene and appearance standards, ensuring consistent high-quality results.
• Prepare campervans with required kits, bedding, and optional extras, ensuring readiness for bookings and check-in/check-out processes.
• Inspect vehicles upon return for cleanliness, missing items, or damage, and report issues for follow-up.
• Manage stock and consumables, including receiving, storing, and organizing supplies while reporting shortages or damages.
• Assist with depot logistics, keeping cleaning areas organized, moving vehicles, and supporting operational needs during peak times.

Benefits

• Competitive compensation
• Travel benefits
• Training in cleaning standards, detail verification, minor repairs, and operational excellence.
• A multicultural, dynamic workplace with a strong team spirit.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed