Support & Cleaning Agent

Indie Campers • Anchorage, AK

2d • Onsite

About The Position

Indie Campers is the leading road trip provider, offering customers the freedom to explore in well-maintained and fully equipped campervans and RVs. Roadtrip Operations Agents are essential in guaranteeing a perfect customer journey - working behind the scenes to ensure every vehicle is safe, clean, functional, and ready for adventure. The Back Office Agent is responsible for the full preparation, inspection, and operational readiness of the fleet. This is a hands-on, high-energy, detail-oriented role focused on cleaning & detailing, fleet preparation & equipment setup, minor repairs & troubleshooting, stock & consumables control, and depot organisation & logistics support. The role sits at the heart of the operation, ensuring vehicles meet Indie Campers’ quality standards and are ready for customer check-in. Given the central role of Back Office in fleet readiness and depot performance, the Back Office Agent serves as the natural second-in-command to the City Lead in daily operational continuity.

Requirements

• Experience in cleaning, logistics, warehouse, automotive, hospitality, or operations preferred.
• Strong work ethic, attention to detail, and hands-on mindset.
• Ability to lift, move, and clean vehicles and equipment.
• Comfortable working in fast-paced, physically active environments.
• Good communication skills and willingness to collaborate with Front & Back Office, and Servicing.
• A driving license is required.
• English proficiency.
• Able to perform active physical tasks throughout the shift: standing, walking, bending, lifting, and repetitive motions.
• Comfortable working on their feet for most of the day, moving between cleaning bays, parking areas, and depot work zones.
• Able to lift or carry equipment, cleaning materials, or accessories (up to 15–20 kg).
• Comfortable working indoors and outdoors in varying weather conditions.
• Able to clean, stage, and inspect vehicles, including tasks requiring bending, kneeling, or overhead reach.

Nice To Haves

• Local language proficiency (if applicable).

Responsibilities

• Clean and prepare vehicles, ensuring they meet Indie Campers' standards.
• Perform post-return inspections and maintain readiness for customer pick-ups.
• Manage inventory of cleaning supplies and rental extras.
• Track shipments and report discrepancies.
• Move campervans between areas, maintain a well-organised depot, and ensure efficient operation.
• Assist with fleet checks, minor repairs, and proactive issue reporting.
• Collaborate during peak periods for deep cleaning or kit preparation.
• Help with troubleshooting, cleaning, and fixing operational issues to ensure smooth deliveries.

Benefits

• Competitive compensation
• Travel benefits
• Training in cleaning standards, detail verification, minor repairs, and operational excellence.
• A multicultural, dynamic workplace with a strong team spirit.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed