Support - Buy Direct
About The Position
Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What’s Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around. The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.
Requirements
- High School Diploma or equivalent, a degree in Business Administration or relevant field, or equivalent work experience
- Proficient in various desktop tools including MS Office Programs (i.e. Outlook, Excel, Word, PowerPoint, Project, Visio, SharePoint etc.)
- Familiarity with office technology and equipment, including computers, fax machines, scanners, printers, phone systems, etc.
- 2-4 years’ experience in customer-facing or administrative services or related fields
- Proficiency in a technical or functional area; knowledge of work processes and tools is generally limited to own area of responsibility or department
- Understanding of accounting principles and bookkeeping software may be required
Nice To Haves
- Additional education, certifications, or experience are a plus
- Experience with direct purchase processes, payment processing, client relationship management , and/or inventory management preferred but not required
- Reviewing and improving processes, methods, and tools to increase efficiency, accuracy, and security
Responsibilities
- Contribute to BuyDirect process including the preparation and monitoring of formal Buy Direct offers to clients
- Follow up on all pending BuyDirect offers to expedite processing; maintain regular communication with clients to address any inquiries or concerns
- Complete Buy Direct payments promptly and accurately and oversee client payment methods and address any payment-related issues
- Build and maintain relationships with BuyDirect clients
- Implement new BuyDirect clients into the system and document all client parameters
- Monitor VRIMS workbaskets and prioritizing Buy Direct tasks
- Contact clients for title issues and escalate with the appropriate BuyDirect team member
- Create BuyDirect related reports to show profit/loss, volume, etc.and other key metrics
- Manage aged buy direct inventory efficiently to minimize losses and maximize profits
- Perform all other duties and special projects as assigned.
Benefits
- Health Insurance
- Vision Insurance
- Dental Insurance
- Life and Disability Insurance
- Flexible Spending and Health Savings Accounts
- Employee Assistance Program
- 401(k) plan with Company Match
- Paid Time Off (PTO)
- Paid Holidays, Bereavement, and Jury Duty
- Paid Pregnancy/Parental leave
- Paid Military Leave
- Tuition Reimbursement
- Competitive wages that are commensurate with job-related skills, experience, relevant education or training, and geographic location
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
