Support Administrator (Field & Fleet)
About The Position
The problem with most support roles? They're under-appreciated, repetitive, and have little room for growth. Anywhere. We don't operate like that. At T&M Services, we are a growing $10M+ commercial installation provider with over 100 field professionals across the Midwest. While our crews are out executing projects, we need an organized, computer-comfortable Field & Fleet Support Administrator in Des Moines to help automate workflows, process data heavy administrative tasks, and help enable team members. The Role (In Plain English): This is absolutely NOT a slow-paced, bureaucratic, corporate gig. Your internal customers are our Market Managers, PMs, Coordinators, and Field Leads. Your mission is simple: take field administration off their shoulders so they can focus on execution. We need a natural problem solver who thrives on variety and likes to tame chaos. You don't need to be an IT genius, but you do need to enjoy working with technology to streamline work and helping educate others to do the same. When a field lead or project manager is struggling, you are the patient, go-to person in the office who helps walk them through it so the team can get back to work.
Requirements
- Organized and computer-comfortable.
- Natural problem solver who thrives on variety.
- Enjoys working with technology to streamline work and helping educate others.
- Patient and able to walk others through issues.
- Ability to protect the fort and be consistent.
- Ability to balance different tasks and seamlessly switch gears without stress.
Nice To Haves
- IT genius
Responsibilities
- Serve as the main office contact for company trucks and tools, tracking vehicle registrations, managing fuel cards, scheduling oil changes and repairs, and booking equipment rentals.
- Handle daily labor paperwork, including gathering missing punches, double-checking temp agency invoices, tracking PTO updates, and ensuring driver records are clean before payroll runs.
- Act as the internal contact for field leads and managers to help them learn software apps, troubleshoot simple app issues, fix missing entries, and use tools with confidence.
- Assist in pulling together job closeout files for invoicing, verifying pass-through charges, maintaining storage billing records, and ensuring inventory numbers match physical reality.
- Process requests for safety gear, company apparel, tools, and specialty equipment, ensuring items are ordered, tracked, and delivered on time.
- Manage digital product catalogs for non-profit community initiatives.
Benefits
- Real career room for expansion into full regional departments as new markets open.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
