Supply Technician

Veterans Health Administration • Durham, NC

20d • Onsite

About The Position

This position serves as a Supply Technician (NX) in the Property Management Division within Lifecycle Management of Logistics Service at a VA Health Care System and its supported catchment area. The technician provides equipment and materials to hospital service lines and other facilities, supporting inventory management and customer service operations.

The role involves researching substitute or interchangeable items, assisting customers with identifying parts and supplies, maintaining catalog data, coordinating equipment deliveries and returns, receiving and storing materials, and recording transactions in inventory and equipment systems. The technician also supports other functional areas as needed.

The position is full-time, second shift (3:00 p.m.–11:30 p.m.), with rotating weekends and holidays. Telework is not available, and the position is not virtual. Relocation or recruitment incentives are not authorized.

Requirements

• U.S. citizenship.
• Proficiency in written and spoken English.
• A current, valid state-issued driver's license.
• Meet the GS-5 qualification requirements through one of the following: one year of specialized experience equivalent to GS-4; four years of qualifying education above high school; or an equivalent combination of specialized experience and post-high-school education. For the combination route, only education beyond 60 semester hours is creditable.
• Specialized experience, if used, must include relevant work such as supplying clinical or administrative areas; scanning, barcoding, receiving, storing, and distributing supplies or instruments; pulling and replenishing stock; maintaining stock records; monitoring expiration dates; cleaning assigned areas under regulations and policy; using an automated inventory system; and answering customer questions about supplies and materials.
• Current federal employees and certain former federal employees applying for a GS-5 position must meet the 52-week GS-4 time-in-grade requirement and provide supporting SF-50 documentation.
• Complete all application requirements, including the online assessment and required onboarding steps.
• Register for Selective Service if applicable to males born after December 31, 1959.
• Satisfy background and security investigation requirements and provide acceptable identification for pre-employment requirements.
• Participate in the seasonal influenza vaccination program as required for VA Health Care Personnel.
• Serve a one- or two-year trial period, during which continued employment is subject to written certification that it advances the public interest.
• Meet the physical demands of standing and walking throughout the workday and frequently reaching, bending, and lifting supply packages, occasionally weighing up to 50 pounds; heavier items over 40 pounds are moved with proper assistance.

Responsibilities

• Review stock and manufacturer catalogs, manuals, and listings to identify substitute or interchangeable items for requisitioned items.
• Communicate with customers and vendors about the availability and functionality of non-expandable equipment and supplies.
• Guide customers in identifying materials by researching original equipment manufacturer catalogs for part numbers, descriptions, and sizes.
• Process catalog update transactions according to current procedures.
• Review assigned manufacturer codes and part numbers for validity and update, delete, or dispose of them as appropriate.
• Work with clinical and administrative customers to identify and resolve issues or escalate them to supervisors or Inventory Management Specialists.
• Inform the lead or supervisor about concerns related to supplies, equipment, procedures, customer issues, telephone inquiries, and visitor referrals.
• Coordinate drop-off and pickup of equipment, scanner exchanges for annual Electronic Inventory Listing inventory, and delivery arrangements with contractors, vendors, VA activities, and manufacturers.
• Review computer output listings, prepare system inquiries, and interpret responses to research and identify supplies.
• Receive non-expendable equipment and materials into the VA Health Care System and supported catchment area.
• Unpack supplies, scan and barcode them, and store them in accordance with established guidelines using a computerized inventory system.
• Distribute items according to established or ad hoc requirements in the computerized inventory management system.
• Deliver equipment and materials accurately and on time, ensuring they are in operational condition.
• Process receipt and turn-in transactions in the equipment system of record to account for incoming materials.
• Assist in other functional areas of the Section and perform other duties as assigned.

Benefits

• Federal employee benefits package; specific benefits depend on position type and eligibility.
• Potential credit toward annual leave accrual based on prior work or military service, subject to request and approval before appointment and not guaranteed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED