Supply & Demand Planning Manager

Quest Diagnostics • Norristown, PA

4d • Hybrid

About The Position

The Supply/Demand Planning Manager position reports to the Enterprise Planning Mgr. The Supply/Demand Planning Manager will lead the supply/demand planning process strategy and own process standards. They will be responsible for assuring supply across Quest Business units to maintain KPI standards, product availability, cost control & planning capabilities, ensuring alignment amongst all partners including but not limited to Commercial, Franchise, Laboratory Operations, Finance and Supply Chain organization. They will oversee a team of planners and be responsible for the execution of the supply plan. This position will interact with all the functions involved to ensure customer satisfaction and end-to-end supply chain planning. They will lead the implementation and execution of industry Supply/Demand Planning best practices, ensuring process standardization and overall maturity progression over time, collaborating with key partners, from executive leaders to planners. This professional will work in a Hybrid capacity with 1-3 days a week onsite. Occasional travel to our Clifton, NJ lab will be required. This candidate can also be based out of one of our following sites: Miramar, FL Tampa, FL Wood Dale, CA Lenexa, KS Marlborough, MA Clifton, NJ Pittsburgh, PA Irving, TX Houston, TX

Requirements

• 2 years of supervisory and planning experience required
• 5 years of experience in purchasing/supply chain management or operations management
• Strong understanding about demand planning, supply and inventory planning, portfolio planning and integrated planning concepts, principles and processes
• Continuous improvement mindset
• Evaluate scenarios with attention to detail with end-to-end supply chain impact in mind.
• The ability to understand and present data in a meaningful way to varying stakeholders.
• People Leader Responsibility: Ability to lead a team.
• Ability to run multiple projects at the same time
• Sense of urgency required
• Relationship Builder
• Influencing
• Supervises up to 6 FTEs: Supply Chain Analysts Supply Chain Demand Planners
• Travel Required (Approx. 25%)
• Education: Bachelor's degree with a focus in Supply Chain/Logistics, Business, or Technical field.

Responsibilities

• Establish best practices and maintain process documentation/task flows.
• Define and implement process improvements in Supply/Demand Planning; accountable for ongoing improvements in fill rate / in stock, freight cost optimization, inventory optimization, partner with demand planning, commercial organization and internal/external stakeholders.
• Accountable for team and processes that impact fill rate, transportation costs, inventory days on hand, item setup, transitions, and other duties as assigned.
• Integrate backlog, statistical forecasting, promotions, portfolio management, market intelligence, industry trends and other demand into a supply plan.
• Develop conclusions and make recommendations about supply plan opportunities and risks, to improve business performance.
• Collaborate with suppliers to optimize the CPFR process and planning strategies
• This position will interact with all the involved functions to ensure customer satisfaction and end-to-end supply chain planning.
• They will lead the implementation and execution of industry Supply/Demand Planning best practices, ensuring process standardization and overall maturity progression over time, collaborating with key partners, from executive leaders to planners.
• Process orchestration and governance: design, standardize and sustain demand‑planning processes, meeting cadence and RACI clarity.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees