Supply & Demand Planner

Ethique Beauty

About The Position

As our Supply & Demand Planner, you'll be at the heart of that mission, owning the full planning function for a brand that's stocked at Ulta, Target, Whole Foods, and Amazon and growing fast. This isn't a role where you clock in and follow the playbook. You'll be the kind of person who sees a gap and fills it, who builds the process before anyone asks, and who connects the dots between what's selling and what needs to be on the water. You bring equal parts analytical rigor and commercial instinct, and you're energized by the idea of making a real mark on a brand you actually believe in.

Requirements

2–4 years of experience in supply planning, demand planning, or a combined S&OP role — ideally within beauty, CPG, or a product-based consumer brand
Demonstrated ability to manage both supply and demand planning functions independently
Strong analytical skills with experience interpreting data to drive informed planning decisions
Proficiency in Excel/Google Sheets
Experience managing vendor relationships and driving accountability on production timeline

Nice To Haves

experience with planning tools or ERP systems (SAP, Blue Yonder, or similar) is a plus
Excellent communication and cross-functional collaboration skills
High attention to detail and the ability to manage multiple priorities in a fast-paced environment
A proactive, problem-solving mindset — you identify issues before they become problems and come with solutions
Comfort with ambiguity and a genuine enthusiasm for building structure where it doesn't yet exist

Responsibilities

Manage the full production lifecycle from PO placement through to X-factory for your product portfolio and assigned vendors
Develop and implement supply plans that meet customer demand while ensuring on-time delivery
Submit all purchase orders, define production deadlines, and ensure on-time shipping
Drive production through proactive daily vendor communication and relationship management
Monitor inventory levels and adjust supply plans as needed to prevent stock-outs or overstocking
Manage E-commerce inventory positions through weekly analysis and timely transfers
Collaborate with suppliers on lead times, delivery schedules, and capacity planning
Troubleshoot and resolve all issues affecting production deliverables
Maintain production trackers and relevant systems (e.g. SAP or equivalent) with up-to-date item, order, and delivery information
Manage new product setup and ongoing maintenance including cost logs, BOMs, production files, product specs, and artwork
Reconcile and resolve invoice discrepancies in collaboration with the AP team
Evaluate and communicate high-risk scenarios and potential supply disruptions
Build strong vendor relationships and track performance against agreed standards
Collaborate and maintain strong communication with cross-functional partners to raise risk awareness
Own and maintain an accurate rolling 12-month demand forecast by SKU and account, minimizing forecast variability
Continuously monitor and refine forecasting models to improve accuracy and reduce error rates
Reconcile forecasted units against Gross Sales financial forecasts to ensure alignment and reasonableness
Prepare analysis and materials for S&OP Demand Review meetings, presenting and discussing reforecasts with key stakeholders
Work closely with Sales and Marketing to gather market insights and align demand forecasts with business strategy
Support new product introductions by building demand forecasts and ensuring seamless integration into the supply chain
Manage SKU number changes and develop exit and phase-out strategies in partnership with the brand team
Identify fast and slow sellers and develop action plans in collaboration with the broader business
Produce weekly and monthly reporting tools to communicate demand performance and key planning metrics
Communicate assortment and planning opportunities proactively to senior leadership
Act as the primary liaison between Supply, Sales, Logistics, Marketing, and E-commerce
Partner with Demand Planning, Sales, and Customer Service teams to provide regular updates on delivery schedules and resolve issues
Collaborate with cross-functional teams to align production schedules with commercial demand
Gather and synthesize information from across the business to produce accurate and meaningful demand projections
Monitor and report on key supply chain KPIs including inventory turns, order fill rate, and on-time delivery
Continuously identify and implement opportunities to improve supply chain efficiency
Build scalable planning processes that can grow with the brand
Provide timely, clear communication on production status and any updates that affect timing or supply