Supply Chain Technician Lead - Materials Management Logistics

CHRISTUS Health•Corpus Christi, TX

About The Position

The Supply Chain Technician Lead supports department processes by providing excellent customer service and process and task knowledge to other associates, including inventory control transactions. The role oversees and/or completes inventory control tasks such as scanning products, picking orders, and restocking par carts, inventory locations, and point-of-use systems. Additional tasks may include receiving supplies, verifying data accuracy, reordering supplies, and troubleshooting critical supply issues. The position performs Supply Chain Technician and Supply Chain Technician Senior tasks and uses assigned INFOR modules, including Par Specialist, Purchasing Receiver, Inventory Management, Warehouse Clerk, and Mobile Supply Chain Management. It applies critical thinking to operational tasks, helps ensure accuracy and compliance with policies, and supports supply chain and clinical staff with product knowledge. The role may also support receiving and procurement processes, contract launch rollouts, par changes, and responses to INR/RNI team requests. Other duties may be assigned by management.

Requirements

High school diploma or equivalent preferred.
3–4 years of relevant work experience preferred.
2 years of supply chain experience preferred, such as inventory control, procurement, planning, or operations.
1 year of demonstrated computer experience preferred.
Knowledge of the MS Office Suite and supply chain applications.
Ability to meet deadlines in fast-paced environments and adapt to different situations while maintaining effective decision-making skills.
Ability to communicate effectively, both verbally and in writing.

Nice To Haves

Medical product and equipment knowledge preferred.
Hospital supply chain experience preferred.

Responsibilities

Meet the expectations of the applicable OneCHRISTUS competencies: Leader of Self, Leader of Others, or Leader of Leaders.
Perform Supply Chain Technician and Supply Chain Technician Senior tasks.
Use assigned INFOR modules, including Par Specialist, Purchasing Receiver, Inventory Management, Warehouse Clerk, and Mobile Supply Chain Management.
Apply critical thinking to operational tasks and lead required processes while ensuring accuracy and compliance with policy requirements.
Troubleshoot critical supply order issues and needs; provide status, estimated arrival times, and/or options, communicating with leadership as necessary.
Research product availability from alternate vendors, CHRISTUS facilities, or external entities during critical outages.
Arrange transport as appropriate.
Review Supply Chain and ancillary technology systems and take appropriate action.
Assist leadership in determining appropriate substitutions by working with Materials Management staff, system leaders, and local clinical staff.
Assist with Contract Launch Packet rollouts by verifying process steps.
Make changes to par levels as directed by leadership.
Support supply chain and clinical staff with product knowledge.
Perform receiving functions and interface with Procurement as assigned.
Respond to requests from the INR/RNI team.
Provide excellent customer service and communicate changes to customers and staff as appropriate.
Meet deadlines in fast-paced environments and adapt to different situations while maintaining sound decision-making.
Communicate effectively, both verbally and in writing.
Perform other duties as assigned by management.