Supply Chain Supervisor
Quest Diagnostics•Cape Coral, FL
•Onsite
About The Position
The Supply Chain Supervisor leads daily operations at an assigned laboratory site or hospital network. This role directly supervises a frontline team, owns site-level inventory performance, and serves as the primary supply chain contact for lab and hospital partners on site. The position reports to the Supply Chain Manager.
Requirements
- Minimum 2 years in supply chain, materials management, warehouse operations, or healthcare supply.
- Demonstrated experience leading or developing a frontline team.
- Inventory replenishment systems and supply chain operations.
- ERP inventory and requisition management.
- Supply chain analytics and performance monitoring tools.
- Lean operations principles including standard work and visual management.
- Supply chain performance metrics and operational KPIs.
- Frontline people leadership including coaching, feedback, and accountability.
- Hands-on operational execution while managing a team.
- Clear communication across all levels of the organization.
- Structured problem identification and escalation.
- Continuous improvement orientation.
- High school diploma or GED, required.
- Valid driver's license meeting company requirements.
Nice To Haves
- 3 to 5 years in supply chain operations.
- Experience with lean or visual replenishment systems.
- Prior healthcare or laboratory environment strongly preferred.
- Associate or Bachelor's degree in Supply Chain, Business, or Operations Management, preferred.
- Healthcare supply chain certification, Lean certification, or Six Sigma Green Belt, preferred.
- Equivalent experience: 3 or more years of supply chain operations with frontline leadership may substitute for formal education requirements.
Responsibilities
- Leads, coaches, and develops frontline team members through regular feedback and structured development conversations.
- Identifies and develops internal candidates for advancement and builds individual development plans.
- Supports career development for all team members from entry level through Lead Supply Replenisher.
- Onboards new team members and ensures readiness to perform to standard.
- Manages daily scheduling, attendance, and site coverage.
- Owns end-to-end inventory replenishment and receiving operations at the assigned site.
- Partners with laboratory and hospital operations contacts to align on supply needs and resolve exceptions.
- Enforces standard work processes across all replenishment, audit, and inventory activities.
- Reviews and approves daily requisitions and resolves inventory system exceptions.
- Leads daily operations huddles and participates in weekly management reviews.
- Owns site supply chain performance metrics, monitors results daily and drives corrective action.
- Escalates service risks and operational disruptions with urgency and clear ownership.
- Co-facilitates site-level process improvement activities and sustains outcomes.
- Maintains visual management standards and site safety and quality compliance.
- Serves as the primary supply chain contact on site for all materials and inventory matters.
- Directly supervises Supply Replenishers and Lead Supply Replenishers at the assigned site.
- Conducts regular performance conversations and annual reviews for all direct reports.
- Recommends salary actions and promotions in partnership with the manager and HR.
- Assigns daily work, monitors attendance, and ensures site coverage.
- Develops Lead Supply Replenishers as the primary internal candidates for supervisor advancement.
Benefits
- Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
- Best-in-class well-being programs
- Annual, no-cost health assessment program
- Blueprint for Wellness® healthyMINDS mental health program
- Vacation and Health/Flex Time
- 6 Holidays plus 1 "MyDay" off
- FinFit financial coaching and services
- 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
- Employee stock purchase plan
- Life and disability insurance, plus buy-up option
- Flexible Spending Accounts
- Annual incentive plans
- Matching gifts program
- Education assistance through MyQuest for Education
- Career advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
