Supply Chain Specialist

Dartmouth-Hitchcock Health•New London, NH

About The Position

The Supply Chain Specialist will act as a liaison between the customer and the supply chain team, handling requests for new products or services, and addressing complaints related to defective items by developing corrective action plans. This role involves collaborating with customers and other team members to facilitate product evaluations, conversions, and staff training. The specialist will also participate in project teams and meetings, assist in developing and maintaining product catalogs, and manage the e-Procurement module, including user education, troubleshooting, and catalog maintenance.

Requirements

Excellent interpersonal skills and self-motivation required.
Proficiency with Microsoft Word and Excel.
Ability to work effectively in groups, build consensus and communicate effectively with all levels of personnel within our healthcare system and with suppliers as necessary.
Pursues excellence, creativity and innovation.
Promotes and supports constructive change.
Three (3) years of work-related experience required.
Demonstrated proficiency with Dartmouth Health's enterprise resource planning system (PeopleSoft) will be required within three(3) months of employment.
Understanding of group purchasing organization's functions.

Nice To Haves

Bachelor's degree in related field of study preferred
APICS, CMRP or similar purchasing certification preferred

Responsibilities

Acts as a Supply Chain Liaison with customer regarding requests for new products or services, or complaints associated with defective items and develops corrective action plans.
Works with other customers and other Supply Chain team members to facilitate product or equipment evaluations, conversions, and staff training.
Participates on project teams and attends meetings as assigned.
Assists analytics staff to develop and maintain product catalogs as assigned.
Manages e-Procurement module and educates end users on e-Procurement, troubleshoots errors, maintains product catalog, and communicates changes to shopping guides.
Purchases supplies, services and equipment in a timely manner within established policies and procedures, including signature authority.
Follows up on purchase orders and requisitions to ensure timely delivery or communication on status.
Works with Accounts Payable to implement payment process, monitors and resolves any supplier payment issues.
Assists Accounts Payable to promptly resolve payment disputes and invoice discrepancies.
Manages flow of information from EPIC to PeopleSoft.
Manages and monitors inventory and resolves discrepancies.
Scans and replenishes PAR carts as well as adjust optimal quantity to ensure product availability.
Receives purchase orders in PeopleSoft and prints put away plans and delivery receipts.
Checks consignment inventory by scanning into Web Ops and delivers to the Operating Room.
Updates master data file for new products and price updates.
Establishes and maintains data integrity standards for maintenance of master files and ensures item master data integrity.
Prepares statistical summaries and reports from MMIS involving purchase history, usage, expense and departmental spend performance management and other data to include vendor analysis and item data integrity.
Duties as assigned.