Supply Chain Specialist - Mississauga, Canada

CMA CGM•Mississauga, ON

10d•Onsite

About The Position

CEVA Logistics is a leading global logistics company with a comprehensive range of services including contract logistics, freight forwarding, transportation, and distribution management. They offer supply chain support, logistics consultation, industry-specific customization, global freight management, and system implementation. CEVA emphasizes a culture of Boldness, Imagination, Exemplary, and Excellence, fostering a diverse and inclusive workplace of 110,000 team members. The company encourages career growth and offers opportunities to shape the future of global trade. This role is responsible for processing inbound shipments for assigned accounts, assisting with document preparation, and traffic coordination to ensure cost-efficient and timely processing of inbound consolidations within defined standards. The position requires modeling and acting in accordance with CEVA's guiding principles and core values.

Requirements

Ability to read and interpret documents and write routine correspondence.
Capable of communicating and interacting effectively with multi-functional and diverse backgrounds and ability to speak effectively before groups of customers or employees.
PC literate. Basic proficiency in Microsoft Office, internet, web-based and job specific software applications.
Ability to add, subtract, multiply and divide using units of CAD currency, weight, volume and distance measurements.
Accurate typing skills and/or data entry skills.
Gathers and analyzes information skillfully.
Balances team and individual responsibilities, exhibits objectivity and openness to others' views.
Consistently at work and on time.
Must be able to read, write and speak English fluently.

Nice To Haves

Bachelor’s Degree in Transportation, Operations or Supply Chain Management or equivalent education and experience.

Responsibilities

Receive, review, and process inbound documentation for assigned accounts, ensuring compliance with regulatory requirements and customer commitments.
Process documents through established systems and update related CEVA platforms to maintain timely and compliant transactions.
Enter all relevant data for consolidations and ensure documents reach the branch within one working day of freight arrival.
Review all entries, invoices, and client packages prior to distribution.
Assist in onboarding new accounts, including reviewing documentation, maintaining client profiles and databases, and ensuring regular process reviews.
Ensure customer profile information is accurately entered and updated in company systems.
Provide written quotations as requested and maintain records of communications.
Manage pre-alerts daily to confirm freight arrival and timely receipt of required documents.
Contact origin offices, vendors, and customers regarding incomplete information, shipment status, delays, or missing details.
Follow up with carriers to confirm arrival times and notify customers of status.
Obtain government agency releases, arrange delivery and receipt, and invoice accounts as required.
Process Customs and Other Government Agency (OGA) releases, cargo delivery, and invoicing per company and customer standards.
Identify and expedite transactions requiring special handling to ensure compliance.
Investigate delays, problems, or irregularities and advise the supervisor promptly.
Provide excellent and timely service by keeping clients informed of shipment status and resolving inquiries effectively.
Expand knowledge of processes and systems through self-study and approved training.
Improve proficiency in system features and maintain high service standards for internal and external customers.
Perform additional duties as assigned.