Supply Chain Specialist (Architectural Products)

D2B

1d•Remote

About The Position

The Supply Chain Specialist coordinates end-to-end supply chain activities for the company’s curated architectural product portfolio. The role manages inventory levels, procurement and replenishment, shipment tracking, ERP records, supply chain reporting and process improvement to help ensure products are available for customer and project requirements and move through the supply chain reliably, accurately and cost-effectively. The specialist works closely with local and international suppliers, freight forwarders, logistics providers, warehouses, and internal sales, customer service, finance, warehouse and project teams. The position monitors operational performance, identifies risks and inefficiencies, and recommends improvements to cost, efficiency and service delivery. It is a full-time remote position working New Zealand business hours.

Requirements

At least three years of relevant supply chain, procurement, inventory or logistics experience.
Strong supply chain and inventory-management capability.
Experience coordinating purchasing, replenishment and stock availability.
Experience working with suppliers and logistics providers.
Practical experience using an ERP or inventory-management system.
Strong Microsoft Excel or Google Sheets skills.
Ability to interpret operational data and monitor relevant KPIs.
Strong analytical and problem-solving skills.
Excellent attention to detail and data accuracy.
Strong written and spoken English.
Professional communication skills when working with suppliers, logistics partners and internal teams.
Ability to manage multiple orders, shipments, priorities and deadlines.
Ability to work independently and take ownership of assigned responsibilities.
Comfortable working remotely and communicating regularly with the client.
Reliable internet connection and a professional home-office environment.
Availability to work full-time during New Zealand business hours.

Nice To Haves

A degree or diploma in supply chain management, logistics, operations, business or a related discipline; equivalent practical experience may be considered.
Hands-on experience using NetSuite.
Experience managing inventory for a wholesale, distribution, architectural-products or design-led business.
Experience working with internationally sourced products and overseas suppliers.
Understanding of import and export processes, shipping documentation and international freight.
Experience monitoring supplier performance, lead times and stock availability.
Exposure to demand planning, forecasting and inventory optimisation.
Experience supporting customers or projects with deadline-driven product requirements.
An interest in architecture, interior design, premium materials or design-led products.

Responsibilities

Monitor inventory levels and coordinate replenishment to maintain appropriate stock availability.
Review demand, current stock, committed orders and expected deliveries when planning purchases.
Identify potential shortages, excess inventory and slow-moving products; maintain reorder points, safety-stock levels and replenishment settings.
Work with sales, customer service and project teams to understand upcoming demand and provide updates on product availability and expected delivery dates.
Support stocktakes, inventory reconciliations and investigations of stock discrepancies.
Prepare and manage purchase orders in accordance with approved requirements.
Liaise with local and international suppliers about pricing, availability, production and delivery schedules; confirm quantities, specifications, costs and dispatch dates.
Monitor outstanding purchase orders and follow up delayed or incomplete orders; communicate supply risks, price changes and delays to internal stakeholders.
Maintain professional supplier relationships and support supplier-performance reviews and sourcing activities as required.
Coordinate and track inbound shipments, liaising with freight forwarders, transport providers, warehouses and other logistics partners.
Monitor shipping schedules, transit times and arrival dates; maintain shipment records and supporting documentation.
Assist with basic import and export documentation and processes; identify disruptions and follow up damaged, incomplete, delayed or incorrectly supplied orders.
Support efficient and cost-effective freight and distribution decisions.
Maintain accurate product, supplier, inventory, purchase-order and shipment information in the ERP system, updating records promptly and consistently.
Review system data for errors, duplicate records and incomplete information; maintain supporting purchasing, inventory and logistics documents.
Produce operational reports and data extracts and help improve data quality and consistency across supply chain systems.
Monitor supply chain metrics, including inventory availability, order fulfilment, lead times, supplier performance and freight costs.
Prepare regular management and internal-team reports; analyse data to identify trends, risks and opportunities.
Investigate recurring delays, stock discrepancies and process inefficiencies; recommend practical improvements and track agreed outcomes.
Support forecasting, purchasing and operational planning with accurate data.
Collaborate with internal teams, provide accurate stock and delivery information, and support resolution of supply chain issues affecting customers or projects.
Communicate changes to timelines, availability or costs and coordinate competing customer or project priorities for available stock.
Review procurement, inventory and logistics workflows; identify improvements to accuracy, visibility, efficiency and cost control.
Help develop and document procedures, templates and checklists; support ERP process and system-use improvements and contribute to inventory-planning and supplier-performance projects.
Apply a continuous-improvement mindset to day-to-day activities.