Supply Chain Specialist I, NA

NikeBeaverton, OR

About The Position

The Supply Chain Specialist I role is a fundamental role within Nike's Marketplace Supply Chain (MSC) team, focused on executing tactical order management. This role is responsible for enabling the best Nike consumer experience by offering the right supply chain and fulfillment services where it matters, and by getting the right product to the right place at the right time, profitably. The specialist will succeed by utilizing reporting and insights to drive timely delivery of all Nike products to support Nike profitability. They will communicate with, develop, and maintain positive relationships with internal cross-functional partners through report interpretation, tools, phone, and email. The role involves implementing desk-level orderbook tasks to deliver overall orderbook and business KPIs.

Requirements

  • Bachelor's degree in Business or related field, or any suitable combination of education, experience and training
  • 2 years experience preferred
  • Strong written and verbal communication
  • Strong time management and attention to detail
  • Ability to analyze and influence with data
  • Experience with SAP and Excel (or aptitude to learn quickly)

Nice To Haves

  • Retail and supply chain experience a plus

Responsibilities

  • Executing end-to-end order management activities
  • Problem-solving issues to maintain a shippable orderbook
  • Communicating effectively to internal and external stakeholders
  • Identifying risk and opportunities for Nike and our Partners
  • Accessing and leveraging data and reporting to support order management execution
  • Communicating delivery visibility to internal and external stakeholders
  • Monitoring key KPIs and escalating risks, opportunities, and recommendations
  • Managing the wholistic orderbook as well as key initiatives and assortments
  • Working cross-functionally to maintain a shippable orderbook and execute order management activities (pricing resolution, cancel/returns execution, cancel date management, etc.)
  • Proactively tracking product delivery, order fill rates, delivery, and returns activities
  • Providing visibility and responding to questions regarding order status and tracking information
  • Executing and communicating standard and ad hoc reports to support execution
  • Driving day-to-day problem-solving activities to resolve and escalate issues as required
  • Communicating with key stakeholders on existing processes / capabilities
  • Providing peer mentorship and training
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