Supply Chain Spec II Logistics-Full Time

Northwestern Memorial Healthcare•DeKalb, IL

1d•Onsite

About The Position

Northwestern Medicine is seeking a Supply Chain Specialist II, Logistics for a full-time, 40 hours/week day shift position at Kishwaukee Hospital in DeKalb. This role is integral to the Supply Chain team, performing daily activities such as inventory ordering and replenishment, receiving, and managing equipment, linen, and mail. The Specialist will act as a functional expert, providing advice and assistance within the department, and working to meet and exceed key process indicators (KPIs). Responsibilities include participating in the design and development of standard work and processes, providing input on inventory level analysis, cost containment, and process improvement initiatives. The role also involves assisting with communication regarding policies, procedures, and standard work methodologies, as well as communicating with clinical staff about product changes. The Specialist will assist internal customers with supply chain logistic issues and communicate findings and resolutions to Supply Chain Leadership.

Requirements

High School Diploma or equivalent; or in lieu of high school diploma/GED, must have a minimum of two years of relevant work experience.
Must exhibit the ability to follow oral and written instructions.
Must be able to communicate effectively with patients, visitors and staff.
Computer literate – MMIS software experience preferred
Must be able to work independently and respond quickly under pressure when problems arise
Good organizational skills.
Ability to think critically

Nice To Haves

Five years’ work experience in a hospital or healthcare environment.
Comprehensive knowledge of healthcare processes and healthcare supply chain.
Associates degree in related field.
Lean/Six Sigma experience

Responsibilities

Follows standard work and methodologies around inventory, receiving, equipment, linen and mail.
Utilizes standard processes within WaveMark and PeopleSoft to maintain data integrity.
Utilizes problem solving skills to resolve complex or critical situations involving technology, customers, staff, and other supply chain management personnel: consults with SC Leadership for guidance as needed.
Monitors daily activity to ensure compliance with policies and procedures.
Manages special projects as required.
Works with SC Leadership to develop and document standard work methodologies.
Ensures support of MDI and daily huddles.
Orders and delivers supplies and/or linen to user areas based on par level.
Identifies stock shortages and notify management.
Conducts routine audits of supplies, linen, and equipment to ensure inventory accuracy, compliance with par levels, and proper usage.
Identifies and documents discrepancies, expirations, shortages, or overstock; communicates findings to management and supports corrective actions.
Answers incoming calls from users identifying supply needs.
Represents the Supply Chain Department and participates in special meetings as directed.
Maintains work area to ensure a clean and safe environment.
Promotes safety in the workplace, following proper lifting and pushing/pulling techniques and utilizing equipment correctly.
Notifies supervisor of equipment needing repairs.
Reports all safety hazards to manager.
Communicates to supervisor any issues, including inability to complete schedule and is proactive in dealing with observed deficiencies (reports issues/work requests to supervisor/manager, picks up debris outside of regular work area).
Establishes and maintains interpersonal relationships with hospital personnel, while assuring confidentiality of patient information.
Use organizational and unit/department resources efficiently.
Manages work schedule efficiently, completing tasks and assignments on time.
Contributes to opportunities and processes for continuous improvement.
Participate in efforts to reduce costs, streamline work processes, improve and grow the services we provide.
Presents a friendly, approachable, professional demeanor and appearance.
Provides accurate information and timely updates to patients and customers.
Addresses questions and concerns promptly or identifies appropriate person and resources to do so.
Provides directions or help to patients and customers with finding their way.
Use effective service recovery skills to solve problems or service breakdowns when they occur.
Demonstrates teamwork by helping co-workers within and across departments.
Communicates effectively with others, respects diverse opinions and styles, and acknowledges the assistance and contributions of others.
Train new employees on processes and policies.
May act as a resource and point of contact in the absence of the Operations Coordinator or Supply Chain Manager.