Supply Chain Quality Excellence & KPI Governance Lead

Siemens Healthineers•Greendale, WI

28d•Remote

About The Position

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. Siemens Healthineers is seeking a strategic and results-driven Supply Chain Quality Excellence & KPI Governance Lead to drive supply-chain quality performance through structured governance, cross-functional problem solving, and sustained improvement execution.

Requirements

Bachelor’s degree in Engineering, Quality Management, Supply Chain, or a related field; Master’s degree preferred.
10+ years of experience in quality, supply chain quality, manufacturing quality, or related roles within complex, regulated environments.
Demonstrated experience driving improvement of supplychain quality KPIs, including Manufacturing NC%, BeforeDelivery Quality, and postdelivery cost metrics.
Proven ability to lead crossfunctional quality improvement initiatives across Supplier Quality, Manufacturing, Operations, Engineering, SCM, and Customer Services.
Strong background in structured problemsolving methodologies (Lean, Six Sigma, 8D, RCA, PDCA).
Experience with NCC management and governance, including performance tracking, prioritization, and executivelevel reporting.
Solid understanding of QMS and regulatory requirements (e.g., ISO 13485, FDA 21 CFR 820) and their application to supplychain and refurb/repair activities.
Strong analytical capability with experience leveraging ERP and analytics tools (e.g., SAP, Power BI, MES) to inform decisionmaking.
Excellent communication and stakeholder management skills, with the ability to influence outcomes across organizational boundaries.

Nice To Haves

Experience owning or leading quality KPI governance in a supply chain or manufacturing centric environment.
Demonstrated success translating quality performance data into sustained crossfunctional improvement actions with measurable business impact.
Experience overseeing or governing refurb and repair quality programs, including compliance, effectiveness monitoring, and systemic issue resolution.
Strong ability to influence without direct authority, aligning diverse stakeholders around shared quality and cost objectives.
Prior experience working closely with Supplier Quality organizations to resolve suppliercaused quality issues and reduce downstream NCC.
Medical device, healthcare technology, or similarly highly regulated industry experience.
Six Sigma certification (Green Belt or higher) or equivalent continuous improvement credentials.

Responsibilities

Supply Chain Quality Performance & Governance Drive improvement of SCM Quality KPIs (Before-Delivery NC%, Manufacturing NC%, Install Cost/System).
Influence and align with teams across Engineering, Manufacturing, and Supplier Quality to implement and sustain quality initiatives.
Support the development of standardized, global post-delivery and product quality data and KPIs.
Own ROS NCC governance for supply-chain-related categories and support the ROS NCC governance and oversight .
Lead cross-functional improvement projects using Lean / Six Sigma / 8D methodologies.
Drive supplier-caused quality issue resolution in coordination with Supplier Quality, Engineering, and Manufacturing.
Partner with SCM and Customer Services teams to improve SCM Quality KPIs.
Track and report on quality performance, improvements, and NCC reduction progress.
Refurb & Repair Quality Program Oversight Provide quality oversight for refurb and repair programs to ensure compliance with applicable QMS procedures, regulatory requirements, and internal quality standards.
Monitor refurb/repair quality performance and drive corrective actions for systemic issues.
Partner crossfunctionally to improve refurb and repair quality outcomes and reduce downstream quality risk.
Support continuous improvement initiatives to improve refurb and repair quality performance, reduce rework, and minimize downstream NCC impact.
Commercial Product Quality (CPQ) Support Translate emerging supplier-related quality performance insights into actionable improvements driven with Cross-functional team support and provide feedback for related CPQ escalations.