Supply Chain Process Analyst

Canadian Tire CorporationToronto, ON
CA$53,000 - CA$88,000

About The Position

This role focuses on managing the end-to-end onboarding of vendors, ensuring accurate order flow, coordinating with cross-functional teams, and resolving operational issues within the supply chain. The analyst will be responsible for setting up key parameters, monitoring performance, and identifying opportunities for process improvement and scalability. Success in this role is defined by accurate and timely vendor onboarding, consistent order flow with low exceptions, effective stakeholder alignment, prompt issue resolution, and continuous process enhancement.

Requirements

  • 2–5 years of experience in supply chain, operations, or analytics
  • Strong understanding of order fulfillment and supply chain execution
  • Experience working with cross-functional teams in a fast-paced environment
  • High attention to detail with strong problem-solving skills
  • Familiarity with supply chain systems (e.g. order management tools)
  • Strong Excel, Access/Knime, and data analysis skills
  • Ability to manage multiple workflows and system configurations
  • Strong ownership mindset with accountability for outcomes
  • Excellent communication and stakeholder management skills
  • Ability to manage ambiguity and adapt to evolving priorities
  • Continuous improvement mindset

Responsibilities

  • Own end-to-end onboarding of Direct Ship and Online Only vendors, including system configuration and pilot execution.
  • Educate vendors on requirements and ensure readiness prior to go-live.
  • Set up key parameters such as lead times, transit times, SKU and Store ramp-ups, and order flows.
  • Ensure orders move accurately across channels with minimal disruption.
  • Execute changes such as vendor/channel transitions and SKU ramp-ups.
  • Monitor order flow performance and address exceptions proactively.
  • Ensure vendor and product setup meet Line Review or Season Setup timelines.
  • Partner closely with Direct Ship, eCommerce, Order Management, Transportation, and Merchandising teams.
  • Align all stakeholders on vendor setup requirements and readiness.
  • Act as the main point of contact for assigned vendors and programs.
  • Manage vendor configuration, inclusion lists, and participation in key programs (e.g., backorder, Canadian Tire managed programs).
  • Support seasonal and promotional programs requiring order movement or setup changes.
  • Ensure vendors maintain operational standards and compliance.
  • Investigate and resolve order flow or system-related issues.
  • Identify opportunities to streamline processes and improve scalability.
  • Support ongoing enhancements to channel execution and vendor performance.

Benefits

  • competitive salaries and wages
  • store discounts
  • supported learning through our Triangle Learning Academy
  • Canadian Tire Profit Sharing
  • retirement and savings programs for eligible employees
  • enhanced flex benefits program
  • mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families
  • total well-being, and mental health tools and resources for all employees
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