Supply Chain Planning Manager
About The Position
Are you ready to take the lead in driving supply chain excellence? We’re looking for a Demand Planning Manager to optimize inventory and lead supply planning across key product categories. In this role, you’ll ensure alignment between customer demand, operational capabilities, and financial goals, using MRP/ERP systems to balance service levels, working capital, and total supply chain cost. As a critical leader within our supply chain team, you’ll collaborate with Operations, Manufacturing, Logistics, Finance, and external vendors to drive execution and continuous improvement. You’ll play a key role in the S&OP process, providing data-driven insights, managing supply risks, and ensuring successful delivery of business objectives.
Requirements
- Bachelor’s degree in Supply Chain, Operations, Business, Engineering, or related field
- 5–8+ years of experience in supply planning, production planning, inventory management, or related supply chain roles
- Experience operating in a consumer products environment supporting retail and/or eCommerce channels
- Demonstrated expertise in MRP/ERP systems (SAP, NetSuite, Oracle, or similar)
- Advanced Excel skills (pivot tables, XLOOKUP, data modeling)
- Strong understanding of supply chain fundamentals including inventory theory, lead time management, and demand-supply balancing
- Experience participating in and influencing S&OP processes
- Proven ability to lead cross-functional initiatives and influence stakeholders
Nice To Haves
- Prior experience mentoring or informally leading others preferred
- Bilingual in English and Mandarin preferred
Responsibilities
- Own and execute end-to-end supply plans across assigned categories, ensuring optimal inventory levels and service performance.
- Build and maintain relationships with customers to understand product preferences, sample requirements, and expectations for new items.
- Oversee product lifecycle planning, including phase-ins, phase-outs, and end-of-life inventory strategies.
- Lead, mentor, and develop a team of Business Analysts and supply planning professionals by providing coaching, training, performance feedback, and day-to-day guidance. Foster a collaborative, high-performing team focused on continuous learning, accountability, and operational excellence.
- Support talent development through onboarding, cross-training, career development, and succession planning while helping establish best practices and standardized processes across the team.
- Lead supply planning processes and drive alignment across cross-functional stakeholders.
- Manage the purchase order lifecycle, including creation, timing, expediting, and financial impact in partnership with Procurement and Finance.
- Establish and maintain supply planning parameters (lead times, safety stock, reorder points, and MOQs) to improve system accuracy and performance.
- Monitor and report on inventory health, service levels, and working capital metrics; proactively adjust plans to meet targets.
- Identify supply risks, constraints, and capacity gaps; develop mitigation strategies and communicate impacts to leadership.
- Serve as a key contributor and facilitator in the monthly S&OP process, including demand-supply reconciliation, scenario planning, and executive readiness.
- Collaborate with Manufacturing, Logistics, and vendor partners to resolve supply issues, improve lead times, and enhance reliability.
- Lead supply planning support for new product introductions (NPI), including launch readiness and ramp-up strategies.
- Drive continuous improvement initiatives to enhance planning processes, reduce costs, and improve forecast accuracy and service levels.
- Develop and deliver insights, reporting, and presentations to leadership to support strategic decision-making.
Benefits
- 100% employer-paid HMO health care plan
- Voluntary Benefits: Dental, Vision, Term Life, Accident, Critical Illness and Pet Insurance
- 401(K) Safe Harbor Plan for your future
- Generous paid time off for work-life balance
- Growth through training and development
- Fun, engaging work environment
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What This Job Offers
Job Type
Full-time
Career Level
Manager
