Supply Chain Planner - Thermatech
About The Position
The Supply Chain Planner coordinates customer requirements with plant capabilities and capacity to plan, schedule, and track manufacturing work and shipments. The role communicates with customers about requirements, order and project status, and service-related concerns, while acting as a liaison between customers and the plant. It processes orders for an assigned account portfolio, tracks open items, supports scope-change quotations and purchase-order coverage, and resolves contractual issues that delay work or shipment. The planner develops master schedules and production forecasts, analyzes specifications and plant capacity to identify manufacturing, tooling, and staffing needs, and plans work flow and manufacturing sequences across departments. The role works with supervisors to monitor project status, expedites delayed operations, adjusts schedules when conditions change, prepares production reports and materials/equipment lists, creates purchase orders, and reconciles shipments daily. Success requires strong organization, communication, quantitative analysis, ownership, and the ability to coordinate stakeholders and adapt plans to changing priorities.
Requirements
- Bachelor's degree from an accredited institution.
- Must be legally authorized to work in the United States; employment eligibility verification is required at hire, and visa sponsorship is unavailable.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to manage multiple projects and work as a self-starter.
- Competent use of an automated order system.
- Knowledge of manufacturing processes and material flow.
- Strong quantitative analysis skills, including use of Microsoft Excel.
- Ability to develop and use planning strategies.
Nice To Haves
- APICS Certification.
Responsibilities
- Communicate with regular and prospective customers about requirements and service-related concerns, answer questions, and promptly respond to inquiries about project status, open orders, and unresolved issues.
- Track open items, quote changes to project work scope, secure purchase order coverage, and resolve contractual issues delaying customer requirements or shipments.
- Process orders for assigned accounts, including order entry and maintenance, order review, customer acknowledgment, and resolution of issues delaying manufacturing release or shipment.
- Adjust billing or service complaints and refer service-failure complaints to designated departments for investigation.
- Draw up master schedules establishing the sequence and lead time of operations to meet shipping dates based on forecasts or customer orders.
- Analyze production specifications and plant capacity data, and calculate manufacturing process, tool, and human-resource requirements.
- Plan and schedule departmental and operational work flow according to established manufacturing sequences and lead times.
- Plan the sequence of fabrication, assembly, installation, and other manufacturing operations for production workers.
- Confer with department supervisors to determine the status of assigned projects.
- Expedite delayed operations and alter schedules to meet unforeseen conditions.
- Prepare production reports and lists of required materials, tools, and equipment.
- Prepare purchase orders for materials, tools, and equipment.
- Reconcile shipments daily.
- Produce the Business Center’s final forecasts monthly.
- Coordinate customer priorities and plant resources, track schedule attainment and delivery outcomes, and develop plans to recover when work falls behind schedule.
Benefits
- Comprehensive medical and prescription coverage
- Dental and vision coverage
- FSA and HSA account options
- Pre-tax and Roth 401(k) retirement savings plans with employer matching funds and a separate employer retirement contribution
- Paid holidays and vacation time, subject to applicable policies
- Paid parental leave
- Adoption assistance programs
- Life insurance
- Disability coverage
- Optional auto, home, legal, identity theft, and pet insurance coverage
- Tuition Assistance Program
- Ongoing professional development opportunities
- Employee Assistance Program (EAP)
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What This Job Offers
Job Type
Full-time
